Compare Satmetrix vs. Kickserv

There are many CRM Software products out there today. The best way to find out which service fits your needs best is to compare them side by side. For instance, here you can assess Satmetrix and Kickserv for their overall score (8.7 vs. 8.4, respectively) or their user satisfaction rating (100% vs. 100%, respectively). You can also check their features and pricing terms along with other valuable facts below. When matching products make sure you compare their related capabilities and mark their differences to have a clearer picture of both deals. Similarly, keep in mind to evaluate non-core features such as security, backup, intuitiveness, and customer support. We did our best to review all popular Customer Experience Management Software products that you can find on the market, but among them these three caught our special attention: Yotpo, Contactually, Qualtrics CX.
Product

Satmetrix

VS

Kickserv

VS

Satmetrix screenshot Kickserv screenshot
Pricing Details

Score

Our Score

8.7 ?

Our Score

8.4 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

100% ?

Cost

Cost

by quote

$29

Price Scheme

Price Scheme

Quote-based Free | Annual Subscription | Quote-based
Full Review

Full Review

Product Info

Product Info

Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys.
Quickly manage your sales, job management, and invoicing with a few clicks to let your whole team focus on their work.
Quick Links
Available Support

Available Support

Phone
Ticket
Phone
Ticket Training
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Medium Business | Freelancers
Popular Customers

Popular Customers

Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank Entry Systems, Sage Energy, Generation 3 Electric, AllWest Hood & Fire Services, Red Lab Digital, American Irrigation Repair, One Solution, Louisian Air Systems
Cost Details

Cost Details

Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Kickserv offers five packages to match staff size from proprietorship to enterprise level. Terms are on a month-to-month setup that you can cancel anytime with no contract to tie you up. All plans include standard features, including: business and time tracking; job management; advanced scheduling; notes attachments; and job charges.

  • Free Trial (No Credit Card required): 14 days
  • Basic Lite ($29 per month): 2 employees with forum support and 1GB attachments.
  • Basic ($49 per month): 5 employees wit email support and 2GB attachments.
  • Basic Plus (most popular, $99 per month): 10 employees with email support and 5GB attachments.
  • Pro ($149 per month): 15 employees with email and phone support and 10GB attachments.
  • Enterprise (quote): unlimited number of employees with email and phone support and 20GB attachments.
Available Languages

Available Languages

English English
Contact No.

Contact No.

+1-888-800-2313 1.800.530.3156
Email Address

Email Address

Sales@Satmetrix.com support@kickserv.com
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Vendor's Address

Vendor's Address

1100 Park Pl
San Mateo, CA 94403
USA
Kickserv, Inc.
533 Shasta Way
Mill Valley, CA 94941
Integrations

Integrations

No information available.

API in REST style to integrate your own apps

List of Features

List of Features

Satmetrix FEATURES

  • Customer experience data collection and integration
  • Automated analytics to reveal unprecedented insights
  • Action management process management and monitoring
  • CX insights delivery
  • Targeted change

Kickserv FEATURES

  • Dashboard for quick overview
  • Job Management with time tracking
  • Advanced Scheduling and Calendar
  • Bidding and Estimating
  • Invoicing
  • Customer Portal
  • Credit Card Payments
  • Customizable
  • Mobile Access
  • Drag-and-drop features
  • File Attachments
  • Custom fields and reports
  • Custom Email Templates
  • Import and export from and to Excel
  • QuickBooks Online 2 way sync
  • QuickBooks Desktop 2 way sync
  • iCal feed for offline access
  • Global Search
  • Phone and Email Support
Pricing Details

Pricing Details

Learn more about Satmetrix pricing Learn more about Kickserv pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having second thoughts about which app will be best for your company it may be a sound idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular each app is and how extensive is its online presence. For example, in case of Facebook Satmetrix has 7366 likes on their official page while Kickserv profile is liked by 1275 people.