Compare Satmetrix vs. iTouchVision Contact Centre

To make sure you acquire the most efficient and productive CRM Software for your company, you have to compare products available on the market. For instance, here it is possible to match Satmetrix’s overall score of 8.7 against iTouchVision Contact Centre’s score of 7.2. You may also evaluate their general user satisfaction: Satmetrix (100%) vs. iTouchVision Contact Centre (100%). Moreover, you can evaluate their pros and cons feature by feature, including their offered terms and prices. By comparing products you are sure that you choose the best software for your needs. Of course you have to know your unique needs to realize which software addresses those needs. Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software solutions available on the market, but among them these three deserved our special attention: Contactually, Yotpo, Qualtrics CX.
Compare

Satmetrix

VS

iTouchVision Contact Centre

VS

Satmetrix screenshot iTouchVision Contact Centre screenshot
Pricing Details

Total Score

Our Score

8.7 ?

Our Score

7.2 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Pricing

Pricing

by quote

£19.98

Pricing Model

Pricing Model

Quote-based Monthly payment
Detailed Review

Detailed Review

Product Info

Product Info

Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys.
iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.
Useful Links
Pricing Info

Pricing Info

Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage
Vendor's Address

Vendor's Address

1100 Park Pl
San Mateo, CA 94403
USA
6-8 Bonhill street London, EC2A 4BX United Kingdom
Pricing Details

Pricing Details

Learn more about Satmetrix pricing Learn more about iTouchVision Contact Centre pricing
Devices Supported

Devices Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Integrations

Integrations

No information available.

No information available.

Available Support

Available Support

Phone
Ticket
Live Support
Ticket Training
List of Features

List of Features

Satmetrix FEATURES

  • Customer experience data collection and integration
  • Automated analytics to reveal unprecedented insights
  • Action management process management and monitoring
  • CX insights delivery
  • Targeted change

iTouchVision Contact Centre FEATURES

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly
Contact No.

Contact No.

+1-888-800-2313
Languages

Languages

English English, China, Germany, India, Japan
Company Email

Company Email

Sales@Satmetrix.com contact@iTouchVision.com
Prominent Customers

Prominent Customers

Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Please note that while both Satmetrix and iTouchVision Contact Centre may have a top quality range of features each service may be aimed at a different business size. If you are studying different apps you should give some attention to a business size they are aimed at. Some elements might scale up effectively for big enterprises but if you run a small or mid-sized business it’s often better to avoid paying for advanced functionalities that you might never have a chance to use.