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Compare Satmetrix vs CXQuest

What is better Satmetrix or CXQuest? If you’re experiencing a hard time deciding on the best Customer Experience Management Software product for your needs, try to compare the available software and see which solution offers more benefits. For example, here you can examine Satmetrix (overall score: 8.7; user rating: 100%) vs. CXQuest (overall score: 6.2; user rating: 100%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to compare their features will significantly improve the possibility of getting the best product for your company. Take a closer look at other aspects of the software for example ease-of-use, adaptability, scalability, and pricing options.

We know that not all companies have enough time to test a large number of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Qualtrics CX, Smartlook, Yotpo.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer experience data collection and integration
  • Automated analytics to reveal unprecedented insights
  • Action management process management and monitoring
  • CX insights delivery
  • Targeted change

Pricing Info

Contact Satmetrix for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Exchange Bank, Pulse Secure, Williams Scotsman, Busey Bank

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Satmetrix is a customer experience management platform designed to help you create and manage unique customer journeys.

Company Email

Sales@Satmetrix.com

Contact No.

Company's Address

1100 Park Pl
San Mateo, CA 94403
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Retention management
  • Multi-channel surveys
  • Service communication analysis
  • Behavioral tracking
  • Online and social media reputation tracking and improvement
  • Customer knowledge improvement
  • Multi-channel feedback collection
  • Facebook and twitter specific parameters
  • External experience data
  • Google alerts
  • Recovery management
  • Retention marketing
  • CLV predictions
  • Experienced based segmentation
  • CX analysis
  • Adaptable and scalable
  • Self-service platform
  • Data export

Pricing Info

CXQuest’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Allianz, Hilton, STAMFORD Tyres

Integrations

CXQuest integrates with the following business systems and applications:

  • Trello
  • Google Calendar
  • Slack
  • Webhooks, IMAP and Email by Zapier
  • Pipedrive
  • WordPress
  • Evernote
  • Twitter
  • Typeform
  • Google Contacts
  • ActiveCampaign
  • Infusionsoft
  • Hubspot
  • Asana
  • Dropbox
  • Salesforce
  • Zendesk
  • Instagram
  • Eventbrite

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SaaS, big-data software for enterprises, customer experience and retention management, multi-channel surveys, behavioral and online reputation tracking.

Company Email

sales@cxgroup.co

Contact No.

Company's Address

2701 S Bayshore Drive, #303
Coconut Grove, FL 33133
USA

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

Free

  • Lead analytics dashboard
  • Lead flows
  • Collected forms
  • Contact activity
  • Contact management
  • Contact & company insights

Starter – $50/month

  • All Free features, plus:
  • HubSpot branding removed
  • Custom form fields
  • Phone & email support

Basic – Starting at $200/month (billed annually)

  • All Starter features, plus:
  • Blog & content creation tools
  • SEO & content strategy
  • Mobile optimization
  • Social media
  • Email marketing
  • Calls-to-action
  • Landing pages
  • Analytics dashboards
  • Standard SSL certificate
  • Subdomain availability
  • Limited to 3,000 website sessions/month

 Professional – Starting at $800/month (billed annually)

  • All Basic features, plus:
  • Marketing automation
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • User roles
  • A/B testing
  • Comes with unlimited website sessions

Enterprise – Starting at $2,400/month (billed annually)

  • Custom revenue reporting
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Contacts reporting
  • Company reporting
  • Event-based segmentation
  • Comes with unlimited website sessions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both Satmetrix and CXQuest were evaluated by a panel of independent B2B experts who prepared a full examination of all key elements of each software. Their ultimate score was calculated by means of unique SmartScore algorithm that provides a separate partial score to every element including: main features, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect crucial to a company so we make sure we pay attention to all aspects of a app prior to coming up with its final score.

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