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Compare Samesurf vs ConnectWise Manage

What is better Samesurf or ConnectWise Manage? We are here to improve the whole process of assessing Collaboration Software products for you. For instance, on this page you can examine the overall performance of Samesurf (8.0) and compare it with the overall performance of ConnectWise Manage (8.8). It's also possible to match their overall user satisfaction rating: Samesurf (N/A%) vs. ConnectWise Manage (94%).

Likewise, study their functions carefully to determine which product can better deal with your company’s needs. Generally, any B2B software has to let you to immediately see the big picture, all the while allowing you quick access to the details.

Our experts made sure to prepare reviews of all popular Collaboration Software solutions offered out there, but among them these three caught our special attention: Wrike, Smartsheet, monday.com.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Co-browsing
  • Control Passing
  • Instant Messaging
  • File Uploading & Sharing
  • HD Video Sharing
  • HD Video Chat
  • Conference Calls
  • HD Webinar Chat
  • Screen Sharing
  • Sessions Recording
  • Sessions Analytics

Pricing Info

Samesurf offers three options for enterprise pricing that you can pay for on a monthly basis. The inclusions of these packages are outlined below to help you decide which one meets your needs best.

Free – $10/user/month

This plan is free for up to 7 days. Once the trial is over, pricing is at $10/user/month.

  • Instant Messaging
  • Samesurf Co-browsing
  • HD Video Sharing
  • Upload and Share
  • Help Center Support

Premium – $20/user/month

  • 1GB Cloud Storage
  • Samesurf Co-browsing
  • Instant Messaging
  • Audio Conferences
  • HD Video Sharing
  • Session Scheduling
  • Upload & Share
  • Analytics
  • Help Center Access
  • Email Support

Pro – $30/user/month

  • All Premium Features
  • 10GB Cloud Storage
  • Screen Sharing
  • Video Chat
  • Session Recording
  • Priority Email Support

Enterprise – request pricing information

  • All Pro Features
  • One-to-many Video Chat
  • Site & App Integrations
  • Server-based Pricing
  • White-labeled Interface
  • Interface Localization
  • Custom Field Blocking
  • Dedicated Server
  • Domain Whitelisting
  • API Access
  • Priority Phone Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

PresenceLearning, Nextiva, AT&T

Integrations

Samesurf can integrate with the following solutions and services:

  • Salesforce
  • Intercom
  • Server Side REST API
  • Mobile SDK

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive visual collaboration platform that works on any device and supports any kind of content.

Company Email

info@samesurf.com

Contact No.

Company's Address

Samesurf, Inc.
345 North Maple Drive
Suite 120
Beverly Hills, CA 90210
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Help Desk
  • Agreements
  • Account Management
  • Sales & Marketing
  • Procurement
  • Time tracking & billing
  • Project management
  • Reporting
  • Integrations
  • Streamlining ticketing and service restoration processes:
  • Organize and prioritize service tickets
  • Expert directory
  • Subscription-based notifications
  • ITSM collaboration and documentation
  • Ticket creation and submission
  • Ticket response
  • Automated responses
  • Attachments/Screencasts
  • SLA management

Pricing Info

Enterprise pricing of ConnectWise Manage is only available upon request for a personalized quote as they customize plans according to each business’ unique needs and scale.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

K2 Technologies

Integrations

ConnectWise Manage integrates with the following business systems and applications:

  • Constant Contact
  • JIRA
  • Microsoft Dynamics
  • QuickBooks (Enterprise, Pro, Online)
  • Salesforce
  • Zapier
  • ConnectWise Automate
  • ConnectWise Sell
  • ConnectWise Control

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ConnectWise Manage is a compact business suite that combines projects, services, marketing, sales, and finance in a single package.

Company Email

Contact No.

Company's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA

Both Samesurf and ConnectWise Manage were evaluated by a panel of reliable SaaS experts who conducted a detailed study of all crucial aspects of each app. Their ultimate rating was calculated with unique SmartScore model that calculates an individual partial score to every element including: main features, client support, mobile device support, security, user satisfaction and reviews in other media. We know useful features are not the only factor essential to a company so we do our best to pay attention to all sides of a app before giving it a final score.

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