Compare Zoho Wiki vs. Samanage

We are here to improve the process of reviewing Customer Support Software products for you. For instance, on this page you can look at the overall performance of Samanage (9.6) and contrast it with the overall performance of Zoho Wiki (8.3). You can also match their overall user satisfaction rating: Samanage (98%) vs. Zoho Wiki (100%). Likewise, research their services thoroughly to check which product can better address your company’s requirements. In general, any business solution must let you to immediately check the big picture, at the same time offering you easy access to the details. People who don't have much time or need a Customer Support Software advice from our team may want to examine these top choices for the current year: Freshdesk, Samanage, Zendesk.
Comparison

Zoho Wiki

VS

Samanage

VS

Zoho Wiki screenshot Samanage screenshot
Pricing Details

Score

Our Score

8.3 ?

Our Score

9.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

98% ?

Pricing

Pricing

free

by quote

Price Scheme

Price Scheme

Free | Monthly payment Monthly payment | Quote-based
Complete Review

Complete Review

Overview

Overview

Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Easy Links
Company Email

Company Email

sales@zohocorp.com support@samanage.com
Available Plans

Available Plans

Free

  • 3 Users
  • 1 Wiki
  • 3 Workspaces
  • 500MB Storage Space
  • Unlimited Pages and Revision
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS

Business – $3/user/month

  • All Free Features
  • $5/Wikis/month
  • Unlimited Workspaces
  • 1GB/User
  • Custom Domain

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Contact Address

Contact Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA
117 Edinburgh South
Suite 100, Cary NC 27511
Integrations

Integrations

Zoho Wiki integrates with the whole Zoho Business Suite.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Phone Number

Phone Number

+1 877 834 4428 1.888.250.8971
Available Features

Available Features

Zoho Wiki FEATURES

  • Sharing and Collaboration
  • User Administration
  • Branding
  • Notifications
  • Rich User Experience
  • Content Organization

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Customer Types

Customer Types

Small Business Small Business | Large Enterprises | Medium Business
Prominent Customers

Prominent Customers

Pricing Details

Pricing Details

Learn more about Zoho Wiki pricing Learn more about Samanage pricing
Customer Support

Customer Support

Phone
Ticket Training
Phone Live Support
Ticket Training
Languages

Languages

English English
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Every time you compare different Customer Support Software services you shouldn’t only study their features list and offered pricing plans. Pay attention to the fact that the product must be adjusted to your standards and team so the more flexible their offer the better. Explore which platforms are supported by Samanage and Zoho Wiki and be certain you will obtain mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this might be a deal breaker for many companies.