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Compare Samanage vs zigihub CRM

What is better Samanage or zigihub CRM? Comparing products to find the best CRM Software does not always have to be complicated. On our review platform, we enable you to match Samanage and zigihub CRM and promptly evaluate their distinct features. We allow you to examine their functions, supported devices, customer support, pricing, terms, and more.

You may also examine their overall score (8.9 for Samanage vs. 8.0 for zigihub CRM) and overall customer satisfaction level (98% for Samanage vs. N/A% for zigihub CRM). Take your time and review your best alternatives and find out which one is ideal for your company. You should also check the software company’s business viability; are they reliable and will they still be on the market in a few years time?

Our experts made sure to prepare reviews of all popular Customer Support Software solutions available out there, but among them these three caught our special attention: Salesforce Service Cloud, Freshdesk, Salesforce Essentials.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current

Pricing Info

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.

Company Email

support@samanage.com

Contact No.

Company's Address

117 Edinburgh South
Suite 100, Cary NC 27511

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $24

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lead Management
  • Sales Automation
  • Contact Management
  • Mobile CRM
  • Lead Scoring
  • Sales Forecasting
  • Sales Success Tracking
  • Website Monitoring
  • Social Media Integration
  • Campaign Management
  • Event Driven Marketing
  • Email Marketing
  • Customer Profiling
  • Recommendation Engine
  • Micro-Segmentation
  • Recommendation Engine
  • Statistical Lead Scoring
  • Customer Churn Prediction
  • Sales Forecasting
  • Sales Success Modeling
  • Customer Lifecycle Marketing
  • Predictive Analytics
  • Data Warehousing and BI

Pricing Info

zigihub CRM offers the folllowing SMB and enterprise pricing packages for users to choose from.  Give the details a look, and select the best plan for your business.

Free

  • Max of 5 Users
  • 1,000 Leads and Contacts
  • Deal Management
  • Contact Management
  • Account Management
  • Calendar / Activities
  • Task Management
  • Timeline
  • 10 Custom Fields
  • Mobile CRM
  • Reports & Dashboards
  • Role-Based Permissions
  • 2 Role Management
  • Master Data Management
  • Data Governance

Standard – $24/user/month billed annually or $32 month-to-month

  • All Free features
  • 10,000 Leads and Contacts
  • 40 Custom Fields
  • 4 Role Management
  • Email Integration
  • 20 Custom Reports
  • Interaction Management
  • Bulk Import
  • Bulk Export

Professional – $48/user/month billed annually or $64 month-to-month

  • All Standard features
  • 25,000 Leads and Contacts
  • 60 Custom Fields
  • 10 Role Management
  • Unlimited Custom Reports
  • Sales Quota Setup
  • Bulk Email List Builder
  • Lead 360° Score
  • Deal 360° Score
  • Sales Forecasting
  • Marketing Asset Utilization Analytics

Enterprize – $78/user/month billed annually or $104 month-to-month

  • All Professional features
  • 50,000 Leads and Contacts
  • 200 Custom Fields
  • Unlimited Role Management
  • Lead 720° Score
  • Deal 720° Score
  • Sales Team Success Analytics
  • Custom Predictive Analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

zigihub is world's first integrated and intelligent revenue acceleration platform covering the entire spectrum of CRM, Sales force management, Campaign management, Event Driven Marketing etc.

Company Email

sales@zigihub.com

Contact No.

Company's Address

zigihub CRM
606 Wersler lane
Malvern, Pennsylvania 19355

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Email to Ticket Conversion
  • Multiple Service Level Agreement policies
  • Automations – Ticket routing, scenario automations
  • Knowledge Base
  • Self Service Portal
  • Multi-channel support, including Facebook & Twitter
  • Multi-product/multi-brand Support
  • Community Portal with Idea Management & Voting
  • Leaderboard & gamification
  • Integrations: Freshbooks, Google Apps, Harvest, CapsuleCRM
  • Multi-language & multi-time zone support
  • Satisfaction Surveys

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here. You can find more details about Freshdesk pricing here.

Sprout (free, unlimited agents):

  • Access to App Gallery
  • Email Channel
  • Knowledge Base
  • Standard Phone Channel
  • Basic Social Channel

Blossom –  $19 per agent/month (yearly) or $25 (monthly)

  • Sprout inclusions
  • Advanced Social Channel
  • Custom Domain Mapping
  • Satisfaction Surveys
  • Time Tracking
  • Custom Apps

Garden – $35 per agent/month (yearly) or $44 (monthly)

  • Blossom inclusions
  • Multilingual Helpdesk
  • Live Chat Channel
  • Ticket Templates
  • Community Forums
  • Scheduled Reports

Estate – $49 per agent/month (yearly) or $59 (monthly)

  • Multiple Products
  • Garden inclusions
  • Portal Customization
  • Custom Agent Roles
  • Shared Ownership
  • Enterprise Reports

Forest – $89 per agent/month (yearly) or $99 (monthly)

  • Estate inclusions
  • Advanced Phone Channel
  • Custom Email Servers
  • EU Data Center
  • IP Whitelisting

*annual subscription

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Best Help Desk Software Award for 2017 and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California street,
San Francisco, CA 94104

You don’t want exclusively a wide set of functionalities and adjustable pricing packages from a credible CRM Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that when you have any questions about Samanage or zigihub CRM, or you struggle with some problems, or perhaps you’ll want to ask for a specific update or functionality beneficial to your company you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are offered. What is more, it’s a significant advantage if you are able to enjoy individual training or at least a knowledge base you can use.

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