get listedCompare xSellco Helpdesk vs. Samanage
When choosing the ideal CRM Software for your business it is suggested that you compare the characteristics, costs, and other crucial info concerning the product and vendor. Here, you can examine the parallels and discrepancies between Samanage (overall score at 9.6 and user satisfaction at 98%) and xSellco Helpdesk (overall score at 8.8 and user satisfaction at 100%). You may also examine their specific modules, for example tools, plans, costs, terms, etc. What is more, analyze the terms carefully for information on hidden fees, like, installation, separate support plan, upgrade fees, storage fees, and more. We are aware that not all people have the time to examine a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Samanage, Zendesk, Freshdesk.  |  | ||
 |  | ||
| Pricing Page | |||
Total Score | Our Score 8.8 | Our Score 9.6 | |
| Client Experience | |||
Client Experience | Client Experience 100% | Client Experience 98% | |
| Price | |||
Price | $79 | by quote | |
| Price Scheme | |||
Price Scheme | Monthly payment | Annual Subscription | Monthly payment | Quote-based | |
| Detailed Review | ||||||||||
Detailed Review | ||||||||||
| General Description | ||||||||||
General Description | A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels. | Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things. | ||||||||
| Useful Links | ||||||||||
Useful Links | ||||||||||
| Languages | ||||||||||
Languages | English | English | ||||||||
| Support Types | ||||||||||
Support Types |
|
| ||||||||
| Popular Clients | ||||||||||
Popular Clients | Shark, Suzuki, Lighting Supply Group, MicksGarage | |||||||||
| Company Size | ||||||||||
Company Size | Small Business | Large Enterprises | Medium Business | Small Business | Large Enterprises | Medium Business | ||||||||
| Available Integrations | ||||||||||
Available Integrations | xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
|
| ||||||||
Phone
Ticket
Training
Live Support| Pricing Info | |||||||||||||
Pricing Info | xSellco Helpdesk offers four payment plans as well as a free 14-day trial. Starter Plan – $88/month or $79/month (billed annually)
Small Plan – $254/month or $229/month (billed annually)
Medium Plan – $443/month or $399/month (billed annually)
Large Plan – $777/month or $699/month (billed annually)
| The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want. If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities. Available pricing plans include:
| |||||||||||
| Pricing Page | |||||||||||||
Pricing Page | Learn more about xSellco Helpdesk pricing | Learn more about Samanage pricing | |||||||||||
| Contact No. | |||||||||||||
Contact No. | +1 917-688-2333 | 1.888.250.8971 | |||||||||||
| Contact Email | |||||||||||||
Contact Email | support@xsellco.com | support@samanage.com | |||||||||||
| Contact Address | |||||||||||||
Contact Address | 280 Madison Avenue, #912 - 9th Floor New York, NY 10016 USA | 117 Edinburgh South Suite 100, Cary NC 27511 | |||||||||||
| List of Features | |||||||||||||
List of Features | xSellco Helpdesk FEATURES
| Samanage FEATURES
| |||||||||||
| Devices Supported | |||||||||||||
Devices Supported |
|
| |||||||||||
| Software Comparison | |||
Software Comparison | |||
| Popular Alternatives | |||
Popular Alternatives | Product name Score | Product name Score | |
| QUICK LINKS | |||
QUICK LINKS | |||
Page last modified
It may not always be sufficient to simply compare Samanage and xSellco Helpdesk against each other. While reliable features, cost and user reviews are all crucial and should be taken into account when making a final choice, you should also take a look at the recognition and awards merited by each solution. Frequently a less dominant service may turn out to be an amazing choice that was a winner of many industry awards such as our Exceptional Customer Support Award which proves that despite lesser market presence it’s a worthy rival to the services that dominate the market.
