Compare WhatUsersDo vs. SamanageWhen choosing the best Customer Support Software for your enterprise it is suggested that you assess the features, pricing, as well as other essential details concerning the product and vendor. Here, you can examine the similarities and disparities between Samanage (overall score at 9.6 and user satisfaction at 98%) and WhatUsersDo (overall score at 7.3 and user satisfaction at 99%). It's also possible to check their specific modules, such as features, plans, rates, terms and conditions, etc. Moreover, analyze the terms closely for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, cloud storage fees, and more. At the moment, the most popular services in our Customer Support Software category are: Samanage, Zendesk, Freshdesk.
|Annual Subscription||Monthly payment | Quote-based|
Insight into the digital experiences of people. It is used by more than 1500 customers who have made it an important part of their business process.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Learn more about WhatUsersDo pricing||Learn more about Samanage pricing|
No information available
|Types of Support|
Types of Support
|Tesco, Virgin Atlantic, LateRooms, Philips|
|+ 44 (0)207-036-1950||1.888.250.8971|
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
WhatUserDo offers four packages. You can choose from annual plans or project pricing.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|WhatUsersDo Ltd, United House, North Road, London, N7 9DP|| 117 Edinburgh South|
Suite 100, Cary NC 27511
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All the data, details and opinions that we provided in this table were gathered from official vendor pages, marketing materials available online, real-life experience from real users as well as our own everyday use of every app by a professional reviewer. We do our best to extensively study each app, so we not only analyze it on our own, but we also match our results with views of other members from the B2B community.