Compare WhatUsersDo vs. SamanageTo make sure you get the most efficient and productive Customer Support Software for your business, you should compare products available on the market. For example, here you can match Samanage’s overall score of 9.6 against WhatUsersDo’s score of 7.3. You may also compare their general user satisfaction: Samanage (100%) vs. WhatUsersDo (99%). In addition, you can evaluate their good and bad points feature by feature, including their contract conditions and prices. By comparing products you are more likely to choose the best software for your business. It’s clear you have to know your particular requirements to realize which software matches those needs. People who are pressed for time or would like to get a Customer Support Software recommendation from our team may want to take a look at these top choices for this year: Freshdesk, LiveAgent, Samanage.
|Annual Subscription||Monthly payment | Quote-based|
Insight into the digital experiences of people. It is used by more than 1500 customers who have made it an important part of their business process.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Tesco, Virgin Atlantic, LateRooms, Philips|
|UK||USA, UK, Canada, Germany, Japan|
|Learn more about WhatUsersDo pricing||Learn more about Samanage pricing|
No information available
|+ 44 (0)207-036-1950||1.888.250.8971|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
WhatUserDo offers four packages. You can choose from annual plans or project pricing.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|WhatUsersDo Ltd, United House, North Road, London, N7 9DP|| 117 Edinburgh South|
Suite 100, Cary NC 27511
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If you test various Customer Support Software solutions you shouldn’t just look at their list of features and provided pricing plans. Keep in mind the solution should be matching your standards and company so the more flexible their offer the better. Explore which systems are supported by Samanage and WhatUsersDo and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to find out which languages and geographies are supported, as this may be a critical factor for many businesses.