Compare Tender Support vs. SamanageIf you’re experiencing a hard time picking the right Customer Support Software product for your needs, we suggest that you compare the available software and discover which service offers more benefits. For instance, here you can assess Samanage (overall score: 9.6; user rating: 98%) vs. Tender Support (overall score: 7.8; user rating: 97%) for their overall performance. You can also see which one provides more tools that you need or which has more suitable pricing plans for your current budget. Using a clear table to compare their features will significantly increase the possibility of getting the appropriate product for your company. Pay attention to other areas of the software such as intuitiveness, adaptability, scalability, and pricing options. Currently, the best solutions in our Customer Support Software category are: Freshdesk, Samanage, Zendesk.
|Monthly payment | Annual Subscription||Monthly payment | Quote-based|
A customer support application that allows you to create public forums and discussion boards that can be shared with your all web visitors.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Small Business | Medium Business||Small Business | Large Enterprises | Medium Business|
|List of Features|
List of Features
|ENTP, 917 SW Oak Street, #422, Portland, OR 97205|| 117 Edinburgh South|
Suite 100, Cary NC 27511
|Literature Latte, Trillian, Airbrake.io, Goodsie|
|Learn more about Tender Support pricing||Learn more about Samanage pricing|
No information available.
|Types of Support|
Types of Support
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
Starter: $9 per month
Standard: $49 per month
Pro: $99 per month
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
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If you are still having second thoughts about which product will work best in your case it may be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every software is and how extensive is its online presence. For instance, in case of Facebook Samanage has 2052 likes on their official profile while Tender Support profile is liked by 0 users.