Compare Tagove vs. Samanage

When selecting the proper Customer Support Software for your business our recommendation is that you review the features, prices, along with other essential details regarding the product and vendor. Here, you can examine the parallels and distinctions between Samanage (overall score at 9.6 and user satisfaction at 98%) and Tagove (overall score at 8.0 and user satisfaction at 100%). It's also possible to look at their specific modules, such as features, plans, pricing, terms and conditions, etc. Similarly, analyze the terms carefully for information on hidden costs, such as, installation, independent customer service, upgrade fees, cloud storage fees, and more. We did our best to review all popular Customer Support Software products offered out there, but among them these three deserved our special attention: Zendesk, Freshdesk, Samanage.
Software

Tagove

VS

Samanage

VS

Tagove screenshot Samanage screenshot
Pricing Page

Total Score

Our Score

8.0 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

98% ?

Cost

Cost

$39

by quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Quote-based
Complete Review

Complete Review

General Info

General Info

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Quick Links
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Languages

Available Languages

English English
Contact Phone

Contact Phone

+1 (650) 237 9946 1.888.250.8971
Pricing Plans

Pricing Plans

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Features

Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Email Address

Email Address

hello@tagove.com support@samanage.com
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Support

Available Support

Phone Live Support
Phone Live Support
Ticket Training
Company's Address

Company's Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
117 Edinburgh South
Suite 100, Cary NC 27511
Available Integrations

Available Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Pricing Page

Pricing Page

Learn more about Tagove pricing Learn more about Samanage pricing
Popular Clients

Popular Clients

Product Comparisons

Product Comparisons

Compare with Abhisi
Compare with CloudAgent
Compare with Uservoice
Compare with UseResponse
Compare with Freshdesk
Compare with MightyCall
Compare with eTollFree
Compare with Splashtop Remote Support
Compare with TrueChat
Compare with NinjaRMM
Compare with Feefo
Compare with SutiCRM
Compare with NetSuite CRM
Compare with Parature
Compare with Zoho Desk
Compare with EPESI
Compare with NetZoom
Compare with Optimum Feedback
Compare with AdminiTrack
Compare with Zoho Survey
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will be able to cater to all the needs of a business. Even though core features of Samanage and Tagove should matter you should also carefully study the integrations offered by a given software. Very often your team will already be using some other SaaS software in your company and it’s much more beneficial to opt for services that integrate well with each other. If you do that you will be able to ensure an effortless exchange of information between your teams and software used, which can considerably reduce time spent on migrating between one product and the next.