Compare Tagove vs. Samanage

With a wide range of functionalities, pricing, terms, and more to check, choosing the best Customer Support Software for your business is tough. Nevertheless making use of our system, it's easy to match the characteristics of Samanage and Tagove together with their general SmartScore, respectively as: 9.6 and 8.0 for overall score and 100% and 100% for user satisfaction. You can also compare them feature by feature check out which application is a better fit for your business. Don’t forget to ask for a trial version first before subscribing to see how the solution can help you in real setting. Our team put a lot of effort to prepare reviews of all popular Customer Support Software products that you can find out there, but among all the ones we reviewed these three caught our special attention: Samanage, Freshdesk, LiveAgent.
Comparison

Tagove

VS

Samanage

VS

Tagove screenshot Samanage screenshot
Pricing Details

Our Score

Our Score

8.0 ?

Our Score

9.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

98% ?

Cost

Cost

$39

by quote

Price Scheme

Price Scheme

Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website.
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
Useful Links
Languages

Languages

USA, UK, International USA, UK, Canada, Germany, Japan
Integrations

Integrations

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Available Support

Available Support

Phone Live Support
Phone Live Support
Ticket Training
Contact Email

Contact Email

hello@tagove.com support@samanage.com
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Phone No.

Phone No.

+1 (650) 237 9946 1.888.250.8971
Prominent Clients

Prominent Clients

Available Features

Available Features

Tagove FEATURES

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Contact Address

Contact Address

257 Castro Street, Suite 208,
Mountain View,
CA 94041
117 Edinburgh South
Suite 100, Cary NC 27511
Pricing Details

Pricing Details

Learn more about Tagove pricing Learn more about Samanage pricing
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Info

Pricing Info

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Software Comparison

Software Comparison

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, details and experiences that we shared in this comparison were gathered from official vendor websites, advertising materials available online, real-life experience from real users as well as our own direct use of every solution by a professional reviewer. We do our best to comprehensively examine every product, therefore we not only analyze it internally, but we also match our findings with opinions of other people from the B2B community.