Compare SysAid vs. SamanageTo make sure you get the most helpful and productive CRM Software for your enterprise, you should compare products available on the market. For example, here you can match Samanage’s overall score of 9.6 against SysAid’s score of 9.0. You may also compare their general user satisfaction: Samanage (98%) vs. SysAid (98%). Moreover, you can evaluate their strengths and weaknesses feature by feature, including their contract conditions and pricing. By comparing products you are improving your chances to pick the right software for your budget. It goes without saying you have to know your specific needs to realize which solution addresses those needs. Right now, the leading products in our Customer Support Software category are: Zendesk, Freshdesk, Samanage.
|Quote-based||Monthly payment | Quote-based|
SysAid is the winner of our Expert's Choice Award. It is a feature rich, easily configurable and highly scalable help desk solution targeted at large businesses.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
SysAid provides tailored pricing by quote which can be requested by phone.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
| 128 Chestnut Street|
Newton, MA 02465
| 117 Edinburgh South|
Suite 100, Cary NC 27511
At the moment, SysAid has 3 Embeddables built into the solution that are sold as part of the system, and not as an outsource integration. They are constantly working to add more.
Here are the details:
1. BI Analytics – Powered by Qlik
In addition, they offer many more Add-Ons and Third-Party Integrations.
|Learn more about SysAid pricing||Learn more about Samanage pricing|
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Coca Cola, Panasonic, Adobe, Lufthansa, LG|
|English, Dutch, Polish, Turkish, Swedish||English|
Page last modified
If you are still having doubts about which product will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular a given product is and how wide is its online presence.For example, if you analyze Samanage LinkedIn page you’ll see that they are followed by 4490 people. In case of SysAid the amount of followers on their LinkedIn page is 2579.