Compare SurveyExpression vs. Samanage

To make sure you purchase the most effective and productive Customer Support Software for your firm, you have to compare products available on the market. For instance, here you may match Samanage’s overall score of 9.6 against SurveyExpression’s score of 7.4. You can also compare their general user satisfaction: Samanage (100%) vs. SurveyExpression (100%). Furthermore, you can assess their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are improving your chances to pick the best software for your company. Of course you have to know your specific needs to realize which solution matches those needs. People who don't have much time or would like to get a Customer Support Software suggestion from our team might want to investigate these top choices for this year: Freshdesk, LiveAgent, Samanage.
Compare

SurveyExpression

VS

Samanage

VS

SurveyExpression screenshot Samanage screenshot
Pricing Details

Our Score

Our Score

7.4 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Price

Price

$300

by quote

Price Scheme

Price Scheme

Freemium | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

General Description

General Description

SurveyExpression helps users design smart and beautiful online surveys using its web interface. Advanced features are just a click away.
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
Easy Links
Contact Address

Contact Address

Bd. Decebal, Nr. 25-29, Olympia Tower, Etaj 10, Sector 3, Bucharest, Romania, postal code 030964 117 Edinburgh South
Suite 100, Cary NC 27511
Available Plans

Available Plans

SurveyExpression offers three accounts:

Free Account

  • 200 responses/survey
  • Ad-free surveys
  • Advanced question types
  • Easy-to-use survey editor
  • Hidden fields
  • Print reports to PDF
  • Professional reports
  • Single user account
  • Survey folders
  • Survey library
  • Unlimited questions
  • Unlimited surveys

Corporate Account ($300/year)

  • All features of free account +
  • 50,000 email invitations/month
  • Cross-tab reports
  • Customizable look and feel
  • Data export
  • Email notifications
  • Multi-users (maximum 100)
  • Page skip logic
  • Priority email and phone support
  • Remove all our branding from survey page
  • Report filtering
  • Report sharing

Dedicated Account ($2,400/year)

  • All features of corporate account +
  • 100,000 email invitations/month
  • Custom domain
  • Dedicated account manager
  • White label

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Popular Customers

Popular Customers

Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Features

Available Features

SurveyExpression FEATURES

  • Unlimited surveys
  • Unlimited questions
  • Easy-to-use survey editor
  • Professional reports
  • Ad-free surveys
  • Print reports to PDF
  • Survey library
  • Survey folders
  • Hidden fields
  • Advanced question types
  • 200 responses/survey
  • Data export
  • Page skip logic
  • Email notifications
  • Customizable look and feel

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Integrations

Integrations

No information available.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Languages Supported

Languages Supported

USA, UK, Ireland, Canada, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East USA, UK, Canada, Germany, Japan
Pricing Details

Pricing Details

Learn more about SurveyExpression pricing Learn more about Samanage pricing
Vendor Email

Vendor Email

office@surveyexpression.com support@samanage.com
Support Types

Support Types

Phone
Phone Live Support
Ticket Training
Contact No.

Contact No.

+4-0724-03-77-27 1.888.250.8971
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare Samanage and SurveyExpression with each other. Although useful tools, cost and customer comments are all crucial and should be considered when making a final choice, you should also take a look at the recognition and awards merited by each app. Very often a less known service may turn out to be an amazing choice that was a winner of many B2B awards such as our Experts’ Choice Award which reveals that despite smaller market presence it’s a significant rival to the apps that dominate the market.