Compare SurveyExpression vs. Samanage

Finding the right CRM Software product is as easy as evaluating the good and poor features and terms offered by Samanage and SurveyExpression. Here you can also match their general scores: 9.6 for Samanage vs. 7.4 for SurveyExpression. Or you can look at their general user satisfaction rating, 98% for Samanage vs. 100% for SurveyExpression. We suggest that you take some time to examine their differences and determine which one is the better choice for your business. Likewise, remember to consider your company’s or industry’s special situation, for example, a multilingual app for a global company or a mobile platform to help you work on the go. In case you you would like to quickly identify the more reliable Customer Support Software according to our review team we suggest you take a look at the following solutions: Samanage, Freshdesk, Zendesk.
Comparison

SurveyExpression

VS

Samanage

VS

SurveyExpression screenshot Samanage screenshot
Pricing Details

Total Score

Our Score

7.4 ?

Our Score

9.6 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

98% ?

Pricing

Pricing

$300

by quote

Pricing Model

Pricing Model

Freemium | Annual Subscription Monthly payment | Quote-based
Detailed Review

Detailed Review

General Info

General Info

SurveyExpression helps users design smart and beautiful online surveys using its web interface. Advanced features are just a click away.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Quick Links
Popular Customers

Popular Customers

Cost Details

Cost Details

SurveyExpression offers three accounts:

Free Account

  • 200 responses/survey
  • Ad-free surveys
  • Advanced question types
  • Easy-to-use survey editor
  • Hidden fields
  • Print reports to PDF
  • Professional reports
  • Single user account
  • Survey folders
  • Survey library
  • Unlimited questions
  • Unlimited surveys

Corporate Account ($300/year)

  • All features of free account +
  • 50,000 email invitations/month
  • Cross-tab reports
  • Customizable look and feel
  • Data export
  • Email notifications
  • Multi-users (maximum 100)
  • Page skip logic
  • Priority email and phone support
  • Remove all our branding from survey page
  • Report filtering
  • Report sharing

Dedicated Account ($2,400/year)

  • All features of corporate account +
  • 100,000 email invitations/month
  • Custom domain
  • Dedicated account manager
  • White label

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Features

Features

SurveyExpression FEATURES

  • Unlimited surveys
  • Unlimited questions
  • Easy-to-use survey editor
  • Professional reports
  • Ad-free surveys
  • Print reports to PDF
  • Survey library
  • Survey folders
  • Hidden fields
  • Advanced question types
  • 200 responses/survey
  • Data export
  • Page skip logic
  • Email notifications
  • Customizable look and feel

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Customer Support

Customer Support

Phone
Phone Live Support
Ticket Training
Company Size

Company Size

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Contact Address

Contact Address

Bd. Decebal, Nr. 25-29, Olympia Tower, Etaj 10, Sector 3, Bucharest, Romania, postal code 030964 117 Edinburgh South
Suite 100, Cary NC 27511
Supported Integrations

Supported Integrations

No information available.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Phone Number

Phone Number

+4-0724-03-77-27 1.888.250.8971
Pricing Details

Pricing Details

Learn more about SurveyExpression pricing Learn more about Samanage pricing
Company Email

Company Email

office@surveyexpression.com support@samanage.com
Available Languages

Available Languages

English, Ireland, South Africa, Europe, Asia, Australia, China, Germany, India, Japan, Latin America, Middle-East English
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you choose a software that you think will work best for your company you shouldn’t simply focus on what experts have to say about it. Quite frequently individual experience with the solution may be different, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for each software to give you an immediate overview of how real users of Samanage and SurveyExpression estimate their contact with the solution. Our system is based on advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to obtain a full and credible landscape of what other clients think about each product. In this case Samanage has a total satisfaction rating at 98% while for SurveyExpression 100% of users express they had an enjoyable experience with it.