Compare SmartAction vs. SamanageYou have so many Customer Support Software solutions in today’s market that deciding on the best product may be overwhelming. On our comparison page, you can actually evaluate the functions, terms and conditions, available plans, and more details of Samanage and SmartAction. You can evaluate their score (9.6 for Samanage vs. 7.0 for SmartAction) and user satisfaction level (98% for Samanage vs. 98% for SmartAction). The scores and ratings present you with a general idea how both these software products perform. Additionally, make sure if the solution can integrate with your current business apps to ensure greater productivity. Our team put a lot of effort to review all popular Customer Support Software solutions available out there, but among all the ones we reviewed these three deserved our special attention: Zendesk, Freshdesk, Samanage.
|Quote-based||Monthly payment | Quote-based|
SmartAction provides AI-powered customer self-service for the call center. It automates complex processes you never thought possible.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Learn more about SmartAction pricing||Learn more about Samanage pricing|
SmartAction’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
No information available.
|List of Features|
List of Features
| 300 North Continental Blvd Suite 350,|
El Segundo, CA 90245
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|Hyundai, Pizza Hut, Office Depot|
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
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In case you are still having second thoughts about which product will perform best for your company it might be a good idea to investigate each service’s social metrics. These metrics are usually a sign of how popular each software is and how extensive is its online presence.For instance, if you check Samanage LinkedIn account you’ll learn that they are followed by 4490 users. In case of SmartAction the amount of followers on their LinkedIn page is 1148.