Compare Pluck vs. SamanageSelecting the right Customer Support Software for your company is hard with too much features, choices, and offers to take note of. But, using our review platform will make it possible for you to cut down the selection process by reading all key apps in a single location. For instance, you can match Samanage and Pluck for their features and overall scores, in this case, 9.6 and 7.5, respectively. Similarly, you can see which product has better general user satisfaction rating: 98% (Samanage) and 93% (Pluck) to find out which software is better for your business. Don’t just pick the software with the cheapest price, but the one that has the best value. We realize that not all businesses have the time to try out dozens of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: Freshdesk, Zendesk, Samanage.
|Quote-based||Monthly payment | Quote-based|
Pluck provides a collection of community apps for the management of online reviews and ratings.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|List of Features|
List of Features
|Nestle, Mattel, L'Oreal, Walgreens|
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
|+1 (512) 519-3232||1.888.250.8971|
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|Learn more about Pluck pricing||Learn more about Samanage pricing|
|Austin, TX|| 117 Edinburgh South|
Suite 100, Cary NC 27511
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It may not always be enough to just compare Samanage and Pluck against one another. While reliable features, pricing and user comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards merited by each software. Frequently a less popular software may turn out to be an amazing choice that was a winner of many industry awards such as our Great User Experience Award which reveals that in spite of lesser market popularity it’s a worthy contender to the software that dominate the market.