Compare Pluck vs. SamanageFinding the best Customer Support Software product is all about comparing different solutions and determining the top program for your specific needs. Our exclusive algorythm will give you an instant look at the general rating of Samanage and Pluck. For total quality and performance, Samanage scored 9.6, while Pluck scored 7.5. On the other hand, for user satisfaction, Samanage earned 100%, while Pluck earned 93%. Below it's also possible to look at their characteristics, terms, plans, etc. to find out which application will be more suitable for your needs. One critical aspect to evaluate is whether the app can toggle on/off limitations on different types of users to protect any confidential corporate data. In case you you need to quickly decide on the more reliable Customer Support Software according to our experts we advise you try out one of these services: Samanage, LiveAgent, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Pluck provides a collection of community apps for the management of online reviews and ratings.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Learn more about Pluck pricing||Learn more about Samanage pricing|
|+1 (512) 519-3232||1.888.250.8971|
|Types of Support|
Types of Support
|Types of Clients|
Types of Clients
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Austin, TX|| 117 Edinburgh South|
Suite 100, Cary NC 27511
Pluck’s technology-agnostic architecture enables seamless integration into any web environment. The platform’s pre-built integrations with Demandware Commerce and IBM Smarter Commerce provide shared customers benefits like access to accelerated time-to-market.
|Nestle, Mattel, L'Oreal, Walgreens|
|USA, Canada||USA, UK, Canada, Germany, Japan|
To sign up with Pluck you should start by contacting the vendor to schedule a demo. Pricing is available directly from the vendor and is by quote only.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
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If you are still having doubts about which service will be best for your business it may be a good idea to take a look at each service’s social metrics. Such metrics are frequently a way to see how popular a given app is and how large is its online presence. For example Samanage Twitter profile has currently 6896 followers. At the same time Pluck Twitter is followed by 2874 users.