Compare PlayVox vs. SamanageWe are here to streamline the whole process of assessing Customer Support Software products for you. In particular, on this page you can look at the overall performance of Samanage (9.6) and contrast it with the overall performance of PlayVox (8.4). It's also possible to match their overall user satisfaction rating: Samanage (98%) vs. PlayVox (100%). Similarly, research their capabilities in detail to see which product can better address your company’s needs. Generally, any business solution has to let you to quickly view the big picture, all the while offering you immediate access to the details. Right now, the leading solutions in our Customer Support Software category are: LiveAgent, Freshdesk, Samanage.
|Monthly payment | One-time payment||Monthly payment | Quote-based|
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
PlayVox integrates with the following business systems and applications:
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
QA Pro: $35/user/month + $5,000 one-time onboarding fee
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|Google, Neustar, Thumbtack, XBOX ONE|
| 440 N. Wolfe Rd|
Sunnyvale, CA 94085
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|Learn more about PlayVox pricing||Learn more about Samanage pricing|
|USA, UK, Canada, International||USA, UK, Canada, Germany, Japan|
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
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The products examined on this page are merely a small sample of our complete Customer Support Software category and you should take into account that there could be more desirable solutions out there. If you would like to guarantee you make the optimal decision for your business we definitely encourage you to analyze more products first. It may also be a good idea to check out our top 10 Customer Support Software list to see which services are currently the highest-ranking ones and dominate the market.