|Monthly payment | One-time payment||Monthly payment | Quote-based|
PlayVox is a provider of call center quality assurance, training, and collaboration software for multiple channels including live chat, phone calls, emails, and social media.
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
These are the plans, SMB and enterprise pricing details of PlayVox:
QA Standard: $25/user/month (billed annually) + $3,000 one-time onboarding fee
QA Pro: $35/user/month + $5,000 one-time onboarding fee
QA Enterprise: $45/user/month + $7,000 one-time onboarding fee
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|Google, Neustar, Thumbtack, XBOX ONE|
|Learn more about PlayVox pricing||Learn more about Samanage pricing|
| 440 N. Wolfe Rd|
Sunnyvale, CA 94085
| 117 Edinburgh South|
Suite 100, Cary NC 27511
PlayVox integrates with the following business systems and applications:
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
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If you continue having second thoughts about which service will be best for your business it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually an indicator of how popular a given product is and how big is its online presence. For example, in case of Facebook Samanage has 2052 likes on their official profile while PlayVox profile is liked by 181 users.