Compare Samanage vs. PHC FXFinding the most effective Customer Support Software product is all about comparing various solutions and identifying the top application for your specific needs. Our proprietary process provides you with a brief look at the general rating of Samanage and PHC FX. For general quality and performance, Samanage scored 9.6, while PHC FX scored 6.6. On the other hand, for user satisfaction, Samanage earned 100%, while PHC FX earned 100%. Below you can also check their functionalities, terms, plans, etc. to find out which software will be more suitable for your company. One key feature to assess is if the software allows you to enable and disable permissions on various types of users to secure any confidential business data. Right now, the top products in our Customer Support Software category are: Samanage, Freshdesk, LiveAgent.
|Monthly payment | Quote-based||Monthly payment | Annual Subscription|
Samanage is the winner of our 2016 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Designed to provide the best business solutions, PHC FX is a complete business solution that offers a wide range of functionality at an affordable price.
|Learn more about Samanage pricing||Learn more about PHC FX pricing|
|List of Features|
List of Features
|USA, UK, Canada, Germany, Japan||UK|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
| Suite LP23252|
Lower Ground Floor
145-157 St John Street
|Small Business | Large Enterprises | Medium Business||Small Business | Freelancers|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
Here are the PHC FX cost details:
PHC FX (Business) offers free trial and subscription versions. For the subscription version, you can choose an annual plan or pay on a monthly basis.
£50.12 per month ($78.65) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £20.9 ; Database 500Mb £6.3
The price of a PHC FX system includes:
|1.888.250.8971||+44 207 608 5057|
|Adobe Portugal, Microsoft Portugal, Wiz Interactive, N2K, Sunergetic, Gumelo|
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You shouldn’t count on only a wide array of features and scalable pricing packages from a popular Customer Support Software. Almost as significant as core features is a trustworthy customer support. You want to guarantee that when you have any questions about Samanage or PHC FX, or you struggle with some problems, or maybe you’ll need to request a certain change or functionality useful to your business you can trust in a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a major asset if you are able to enjoy personal training or at least a knowledge base you can use.