Compare Samanage vs. PHC FX

To make sure you find the most effective and productive CRM Software for your company, you need to compare products available on the market. For instance, here you may match Samanage’s overall score of 9.6 against PHC FX’s score of 6.6. You may also review their general user satisfaction: Samanage (98%) vs. PHC FX (100%). In addition, you can evaluate their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are improving your chances to select the right software for your business. It’s clear you have to know your specific needs to realize which service addresses those needs. If you have to quickly identify the more reliable Customer Support Software according to our experts we advise you check out these solutions: Zendesk, Samanage, Freshdesk.
Comparison

Samanage

VS

PHC FX

VS

Samanage screenshot PHC FX screenshot
Pricing Details

Our Score

Our Score

9.6 ?

Our Score

6.6 ?

Customer Experience

Customer Experience

Customer Experience

98% ?

Customer Experience

100% ?

Cost

Cost

by quote

$49.76

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Annual Subscription
Complete Review

Complete Review

General Info

General Info

Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Designed to provide the best business solutions, PHC FX is a complete business solution that offers a wide range of functionality at an affordable price.
Quick Links
Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Freelancers
Available Integrations

Available Integrations

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox

None indicated.

Company's Address

Company's Address

117 Edinburgh South
Suite 100, Cary NC 27511
Suite LP23252
Lower Ground Floor
145-157 St John Street
London
EC1V 4PW
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Popular Clients

Popular Clients

Adobe Portugal, Microsoft Portugal, Wiz Interactive, N2K, Sunergetic, Gumelo
Pricing Info

Pricing Info

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution

Here are the PHC FX cost details:

PHC FX (Business) offers free trial and subscription versions. For the subscription version, you can choose an annual plan or pay on a monthly basis.

Net edition
£31.71 per month ($49.76) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £11.97 ; Database 500Mb £6.3

  • Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
  • Any and All Invoicing Documents
  • Profitability Analytics and Metrics

Max edition

£50.12 per month ($78.65) annual billing: Includes 2 Users + Database 500 Mb) – Additional User £20.9 ; Database 500Mb £6.3

  • Manage your business: Customers, Suppliers, Stocks, Products, Banking, Bank Accounts
  • Any and All Invoicing Documents
  • Profitability Analytics and Metrics
  • Checks
  • Compound Products
  • Control Bad Credit
  • Discounts
  • Discounts

The price of a PHC FX system includes:

  • Unlimited Traffic
  • Knowledge Base
  • Independent Training
  • Datacenter Host
  • Interactive Manuals
  • Security and Backups
  • Upgrades

 

Pricing Details

Pricing Details

Learn more about Samanage pricing Learn more about PHC FX pricing
Languages Supported

Languages Supported

English English
Phone Number

Phone Number

1.888.250.8971 +44 207 608 5057
OS Supported

OS Supported

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Contact Email

Contact Email

support@samanage.com
Features

Features

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current

PHC FX FEATURES

  • Control Leads and Opportunities
  • Dedicated Support Email
  • Create discounts for each customer or item
  • Favorite and recent actions
  • Complete Customer Management
  • Quick links and recent forms
  • Deduct Tax Automatically
  • Access all your analytics, metrics everywhere
  • Dialogue Time Control
  • Simultaneous Users
  • Data Import
  • Multi-company
  • Ticket Management
  • Create invoices according to your needs
  • Discount tables by customer type/item type
  • Complete integration between products
  • Split Payments
  • Sales Team Management
  • Manage your Documents Online
  • Multilingual
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QUICK LINKS

QUICK LINKS

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Every time you select a software that you are sure will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. In many cases personal experience with the app may be different, depending on your own preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate overview of how real users of Samanage and PHC FX rate their experience with the app. Our system is based on detailed analysis of product mentions on other websites, social media and blogs, so you are going to receive a full and credible overview of what other people think about each software. In this case Samanage got a total satisfaction rating at 98% while for PHC FX 100% of people claim they had a positive experience with it.