Compare NABD System vs. SamanageTo ensure that you acquire the most useful and productive Customer Support Software for your enterprise, you should compare products available on the market. For instance, here you may match Samanage’s overall score of 9.6 against NABD System’s score of 7.2. You can even evaluate their general user satisfaction: Samanage (100%) vs. NABD System (99%). What’s more, you can evaluate their good and bad points feature by feature, including their offered terms and pricing. By comparing products you are more likely to pick the best software for your situation. Of course you have to know your particular requirements to realize which software addresses those needs. We know that not all businesses have the time to examine dozens of different services, so we created a list of recommendations that you may find useful. Our top choices for the Customer Support Software category are: LiveAgent, Samanage, Freshdesk.
|Monthly payment||Monthly payment | Quote-based|
A suite of customer service solutions that can be configured to deliver optimum customer support via multiple channels.
Samanage is the winner of our 2016 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|USA, UK, Canada, China, Germany, India, Japan||USA, UK, Canada, Germany, Japan|
|8 Sayadla Buildings, Smouha, No. 605, Alexandria, Egypt|| 117 Edinburgh South|
Suite 100, Cary NC 27511
|+(1) 206 279 4930||1.888.250.8971|
|Alex Bureau, Power Jet, TRANS MISR|
|Types of Clients|
Types of Clients
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
|Types of Support|
Types of Support
NABD System features an extensive RESfil APIs for seamless integrations with the leading business systems and applications.
|Learn more about NABD System pricing||Learn more about Samanage pricing|
NABD System provides two fully packed product bundles that enable businesses to extend top class customer support services. A free version is also available.
Professional – $30/user/month
Enterprise – $60/user/month
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
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You should keep in mind that even though both Samanage and NABD System may offer an outstanding range of features each solution might be designed for a different business size. If you are analyzing various solutions you may want to pay attention to a business type they are aimed at. Some features could scale up well for big enterprises but if you have a small or medium company it’s usually more sensible to stay away from paying for advanced features that you may never have a chance to use.