Compare Samanage vs. My Work SchedulerThere are many Customer Support Software products in the market right now. The best way to find out which app fits your needs best is to compare them side by side. For example, here you can review Samanage and My Work Scheduler for their overall score (9.6 vs. 8.0, respectively) or their user satisfaction rating (98% vs. 96%, respectively). You can also check their individual modules and pricing terms and other useful data below. When matching products be sure to analyze their corresponding advantages and mark their distinctive elements to obtain a clearer picture of both deals. What is more bear in mind to assess secondary features like security, backup, ease-of-use, and helpdesk support. Our experts made sure to review all popular Customer Support Software services offered out there, but among them these three deserved our special attention: LiveAgent, Samanage, Freshdesk.
|Monthly payment | Quote-based|
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
My Work Scheduler is a customizable and flexible customer scheduling platform hosted in cloud, and designed to meet the needs of professional freelancers and small businesses.
Types of Support
|Small Business | Large Enterprises | Medium Business||Small Business | Freelancers|
|Learn more about Samanage pricing||Learn more about My Work Scheduler pricing|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
My Work Scheduler has an interesting pricing scheme, where business, ultimate, and for enterprises pricing depend exclusively on the number of users you want to include. You can check the price for your team directly on the website (contact them for teams larger than 30 members), or use the 30-days free trial to examine the product in advance. Note that the features and benefits are the same in the Business, Enterprise, and Ultimate package, and the only factor is the size of your team.
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|USA, UK, Canada, Germany, Japan||USA, UK, Canada, International, China, Germany, India, Japan|
Currently. the software integrates with well with Google Maps.
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No Customer Support Software will be able to cater to all the needs of a company. While core functionalities of Samanage and My Work Scheduler are obviously a priority you should also carefully examine the integrations provided by a given solution. In many cases your team will already be using various kinds of SaaS software in your company and it’s always better to go with solutions that integrate well with one another. If you do that you will be able to guarantee a smooth exchange of data between your teams and services, which can really reduce time devoted to migrating between one software and the other.