Compare Mila vs. Samanage

With different features, pricing, details, and more to evaluate, finding the right Customer Support Software for your company is hard. But making use of our system, it's easy to match the features of Samanage and Mila together with their general score, respectively as: 9.6 and 8.0 for overall score and 98% and 97% for user satisfaction. You can also compare them feature by feature and find out which application is a more effective fit for your business. Don’t forget to ask for a trial version first before getting a plan to get a firsthand experience how the solution can help you in practical situations. We did our best to review all popular Customer Support Software solutions available on the market, but among them these three deserved our special attention: Samanage, Freshdesk, LiveAgent.
Software

Mila

VS

Samanage

VS

Mila screenshot Samanage screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

98% ?

Cost

Cost

€4,99

by quote

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

General Info

General Info

Mila is a networking system that allows users to organize their contact lists, and sync them into any marketing, sales, or CRM program.
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
Quick Links
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Pricing Page

Pricing Page

Learn more about Mila pricing Learn more about Samanage pricing
Phone No.

Phone No.

+31 (0)20-261-47-39 1.888.250.8971
Features

Features

Mila FEATURES

  • Google Sing In
  • Inbox Auto-Scan
  • Automated syncing
  • Contact Tracking
  • Contact Info Modification
  • Sorting Contacts to Lists

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Prominent Clients

Prominent Clients

The Things Network, UPRISE festival
Contact Address

Contact Address

Singel 542
1017 AZ Amsterdam
Netherlands
117 Edinburgh South
Suite 100, Cary NC 27511
Supported Integrations

Supported Integrations

Mila integrates with the following business systems and applications:

  • Pipedrive
  • MailChimp
  • Eventbrite
  • Highrise
  • Gmail
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Types of Support

Types of Support

Phone
Phone Live Support
Ticket Training
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, Germany, Japan
Types of Customers

Types of Customers

Small Business | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Pricing Plans

Pricing Plans

Mila offers several SMB and enterprise pricing plans adjusted to the different number of contacts you wish to include. A free trial is also available.

Give the details a look, and select your plan:

  • Over 300 contacts managed = € 4,99
  • Over 1000 contacts managed = € 7,50
  • Over 2.000 contacts managed = € 10
  • Over 3.000 contacts managed = € 15
  • Over 4.000 contacts managed = € 20
  • Over 5.000 contacts managed or more = € 25

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Company Email

Company Email

support@samanage.com
Software Comparison

Software Comparison

Compare with Teamgate
Compare with InsideSales
Compare with Inforobo
Compare with GrexIt
Compare with ShoppiGo
Compare with Zoho Wiki
Compare with Aptos POS
Compare with Microsoft Dynamics RMS
Compare with Sapaad
Compare with App Data Room
Compare with ClickDesk
Compare with Surfly
Compare with Nectar Desk
Compare with Gigya
Compare with Helpjuice
Compare with Bluenose
Compare with CoreSystems
Compare with Feefo
Compare with nanoRep
Compare with Oracle Service Cloud
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

No Customer Support Software will manate to solve all the requirements of a business. Though main features of Samanage and Mila should matter you should also carefully study the integrations offered by every software. Very often your team will already be making use of other types of SaaS software in your company and it’s definitely wiser to opt for solutions that integrate well with each other. If you do that you can be certain of an effortless exchange of information between your teams and software used, which can really reduce time spent on migrating between one service and the next.