Compare Iperius Remote vs. Samanage

To successfully get the most helpful and productive Help Desk Software for your firm, you need to compare products available on the market. For example, here you can match Samanage’s overall score of 9.6 against Iperius Remote’s score of 8.0. You can even examine their general user satisfaction: Samanage (98%) vs. Iperius Remote (67%). In addition, you can assess their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are sure that you select the right software for your requirements. It goes without saying you have to know your unique needs to realize which software matches those needs. Our experts made sure to prepare reviews of all popular Customer Support Software solutions that you can find on the market, but among them these three deserved our special attention: Freshdesk, Samanage, Zendesk.
Comparison

Iperius Remote

VS

Samanage

VS

Iperius Remote screenshot Samanage screenshot
Pricing Details

Score

Our Score

8.0 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

67% ?

Client Satisfaction

98% ?

Cost

Cost

€96

by quote

Pricing Type

Pricing Type

Annual Subscription Monthly payment | Quote-based
Complete Review

Complete Review

General Info

General Info

Iperius Remote is lightweight and versatile software for connecting remotely to any Windows computer or server.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Useful Links
Pricing Details

Pricing Details

Learn more about Iperius Remote pricing Learn more about Samanage pricing
Prominent Clients

Prominent Clients

Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business | Freelancers Small Business | Large Enterprises | Medium Business
Available Integrations

Available Integrations

No information available.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Available Devices

Available Devices

Windows
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Phone Number

Phone Number

(+39) 0735 582337 1.888.250.8971
Company's Address

Company's Address

Enter Srl
Grottammare (AP) 63824
Via C.A. Dalla Chiesa 18
Italy
117 Edinburgh South
Suite 100, Cary NC 27511
Support Types

Support Types

Phone
Ticket Training
Phone Live Support
Ticket Training
Company Email

Company Email

support@iperiusremote.com support@samanage.com
Available Languages

Available Languages

German, Spanish, French English
Cost Details

Cost Details

Iperious Remote offers the following basic and enterprise pricing license packages.

Small – €96/year

  • 2 concurrent connections
  • Connect to unlimited computers
  • List of connected clients

Medium – €246/year

  • 5 concurrent connections
  • Connect to unlimited computers
  • List of connected clients

Large – €386/year

  • 10 concurrent connections
  • Connect to unlimited computers
  • List of connected clients

X-Large – €596/year

  • 15 concurrent connections
  • Connect to unlimited computers
  • List of connected clients

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
List of Features

List of Features

Iperius Remote FEATURES

  • Fast and Simple Setup
  • Client/Connection Management
  • Advanced Security
  • File Transfer
  • Multi-user Chat
  • Multiple Connections
  • Presentations and Screen Sharing
  • Automatic/unattended access
  • Customization Options
  • Multiple Languages

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both Samanage and Iperius Remote were reviewed by a panel of independent B2B experts who prepared a thorough study of all key aspects of every product. Their total rating was calculated by means of unique SmartScore algorithm that calculates an individual partial score to every factor like: main functionalities, customer support, mobile device support, security, user satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect essential to a company so we make an effort to pay attention to all facets of a solution prior to giving it a final rating.