Compare Inforobo vs. SamanageFinding the perfect Customer Support Software product is all about comparing different solutions and identifying the top program for your specific needs. Our proprietary system provides you with an instant look at the general rating of Samanage and Inforobo. For general quality and performance, Samanage scored 9.6, while Inforobo scored 8.0. On the other hand, for user satisfaction, Samanage earned 98%, while Inforobo earned N/A%. Below it's also possible to check their features, terms, plans, etc. to find out which software will be more suitable for your needs. An important element to assess is if the software lets you to enable/disable limitations on various types of users to protect any critical company data. Those of you who want to save some time or would like to get a Customer Support Software advice from our team might want to examine these top choices for this year: Zendesk, Freshdesk, Samanage.
|Monthly payment | Quote-based||Monthly payment | Quote-based|
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Warwick Academy, McKinsey & Company, Stoke by Nayland|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Professional – $39/month or $29/month (annual billing)
Enterprise – starts from $999/month
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
|List of Features|
List of Features
| Nava Vadaj, Ahmedabad - 380013|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|Learn more about Inforobo pricing||Learn more about Samanage pricing|
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If you continue having second thoughts about which service will perform best in your case it might be a sound idea to check out each service’s social metrics. Such metrics are quite often a sign of how popular each service is and how big is its online presence. For instance Samanage Twitter profile has currently 6896 followers. At the same time Inforobo Twitter is followed by 1 users.