Compare Giosg vs. Samanage

Today’s firms seek the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best software, by allowing you to compare Samanage and Giosg down to the very details of their individual functions. It is also possible to examine our general scoring values, which rate the software general quality and performance. Samanage got a 9.6 score, while Giosg has a score of 8.4. Likewise, it is possible to compare their general user satisfaction rating: 98% (Samanage) against 82% (Giosg). Bear in mind to choose the software that best matches your top needs, not the solution with the most robust features. In the event you need to quickly locate the optimal Customer Support Software according to our experts we suggest you examine these products: Zendesk, Freshdesk, Samanage.
Software

Giosg

VS

Samanage

VS

Giosg screenshot Samanage screenshot
Pricing Details

Our Score

Our Score

8.4 ?

Our Score

9.0 ?

Client Experience

Client Experience

Client Experience

82% ?

Client Experience

98% ?

Cost

Cost

€39

by quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Description

General Description

Gisog helps businesses turn visitors into buyers with real-time analytics and intelligent conversion marketing.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Useful Links
Pricing Details

Pricing Details

Learn more about Giosg pricing Learn more about Samanage pricing
Available Plans

Available Plans

Giosg offers feature-packages that start from €39/month.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Contact Email

Contact Email

support@giosg.com support@samanage.com
Customer Support

Customer Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Available Features

Available Features

Giosg FEATURES

  • Create a toolkit of personalized actions
  • Build custom rules to match actions with unique situations
  • Secure live chat with cobrowsing
  • Easy-to-build targeting
  • Intelligent targeting
  • Network

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Prominent Customers

Prominent Customers

Available Integrations

Available Integrations

Gisosg uses APIs to integrate with most software including CRMs and call center systems.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Languages

Languages

English, Ireland, South Africa, Europe, Germany, Middle-East English
Client Types

Client Types

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

Valimotie 13,
00380 Helsinki,
Finland
117 Edinburgh South
Suite 100, Cary NC 27511
Contact No.

Contact No.

+358 40 8225935 1.888.250.8971
Product Comparisons

Product Comparisons

Compare with JivoChat
Compare with Pulseway
Compare with HipChat
Compare with CustomerSure
Compare with SupportDesk
Compare with xSellco Helpdesk
Compare with Helprace
Compare with Tawk.to
Compare with UVdesk Helpdesk
Compare with Salesforce Service Cloud
Compare with Movegistics CRM
Compare with Inforobo
Compare with Salesforce Service Cloud
Compare with Really Simple Systems CRM
Compare with TRUSTist REVIEWer
Compare with Device42
Compare with Serena Service Manager
Compare with BOSSDesk
Compare with Zoho Desk
Compare with Banckle Live Chat
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

Please note that even though both Samanage and Giosg may provide a top quality array of features every product may be designed for a different company size. If you are studying different apps you should give some attention to a business size they are aimed at. Certain elements might scale up well for large enterprises but if you run a small or mid-sized business it’s usually more sensible to avoid paying for complex features that you might never have a chance to use.