Compare Giosg vs. Samanage

If you wish to get a quick way to find out which Customer Support Software product is better, our proprietary system gives Samanage a score of 9.6 and Giosg a score of 8.4 for general quality and performance. In addition, Samanage is rated at 100%, while Giosg is rated 82% for their user satisfaction level. You can also evaluate their product details, including features, tools, options, plans, pricing, and others. Check if the software can customize a few of its processes to make sure the app complements your own business workflows. If you have to quickly locate the optimal Customer Support Software according to our experts we recommend you take a look at the following products: Freshdesk, LiveAgent, Samanage.
Comparison

Giosg

VS

Samanage

VS

Giosg screenshot Samanage screenshot
Pricing Page

Total Score

Our Score

8.4 ?

Our Score

9.6 ?

Client Experience

Client Experience

Client Experience

82% ?

Client Experience

98% ?

Cost

Cost

€39

by quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Gisog helps businesses turn visitors into buyers with real-time analytics and intelligent conversion marketing.
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
Useful Links
Phone Number

Phone Number

+358 40 8225935 1.888.250.8971
Pricing Info

Pricing Info

Giosg offers feature-packages that start from €39/month.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Languages Supported

Languages Supported

UK, Ireland, South Africa, Europe, Germany, Middle-East USA, UK, Canada, Germany, Japan
OS Supported

OS Supported

Windows
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Supported Integrations

Supported Integrations

Gisosg uses APIs to integrate with most software including CRMs and call center systems.

  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Contact Email

Contact Email

support@giosg.com support@samanage.com
Available Features

Available Features

Giosg FEATURES

  • Create a toolkit of personalized actions
  • Build custom rules to match actions with unique situations
  • Secure live chat with cobrowsing
  • Easy-to-build targeting
  • Intelligent targeting
  • Network

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Support Types

Support Types

Phone Live Support
Training
Phone Live Support
Ticket Training
Types of Customers

Types of Customers

Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Prominent Customers

Prominent Customers

Company's Address

Company's Address

Valimotie 13,
00380 Helsinki,
Finland
117 Edinburgh South
Suite 100, Cary NC 27511
Pricing Page

Pricing Page

Learn more about Giosg pricing Learn more about Samanage pricing
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Customer Support Software will be able to solve all the requirements of a business. Though main features of Samanage and Giosg are obviously a priority you should also thoroughly examine the integrations supported by every app. In many cases your team will already be using other types of SaaS software in your company and it’s definitely wiser to select solutions that integrate well with one another. That way you will be able to be certain of an effortless exchange of information between your teams and services, which can really reduce time spent on migrating between one app and the other.