Compare Dezide vs. SamanageTo ensure that you acquire the most effective and productive Customer Support Software for your business, you should compare products available on the market. For example, here you can match Samanage’s overall score of 9.6 against Dezide’s score of 7.6. You can even evaluate their general user satisfaction: Samanage (98%) vs. Dezide (100%). Moreover, you can compare their strengths and weaknesses feature by feature, including their offered terms and pricing. By comparing products you are improving your chances to pick the right software for your requirements. Of course you must understand your unique needs to realize which service addresses those needs. In the event you need to quickly decide on the more reliable Customer Support Software according to our review team we recommend you try out one of these services: Samanage, Zendesk, Freshdesk.
|Quote-based||Monthly payment | Quote-based|
Dezide is a guided troubleshooting solution for field service technicians and call center teams.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
|Nokia, Vestas, HP, Qtel, TDC|
|List of Features|
List of Features
|Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
Dezide Advisor offers easy integration with ticketing/CRM systems and agent dashboards.
|Learn more about Dezide pricing||Learn more about Samanage pricing|
|Gasværksvej 5, 9000 Aalborg, Denmark|| 117 Edinburgh South|
Suite 100, Cary NC 27511
Please contact the vendor for a custom quote.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
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Please pay attention to the fact that while both Samanage and Dezide may offer a reliable array of features every service could be aimed at a different business size. If you are studying different apps you should pay attention to a business size they are catering to. Certain features could scale up with no problem for big enterprises but if you own a small or medium business it’s often more sensible to avoid paying for complex features that you may never actually use.