Compare Deskun vs. SamanageYou can use our scoring system to provide you with a general idea which Help Desk Software product is more suitable for your company. For overall product quality, Samanage received 9.6 points, while Deskun gained 8.0 points. Meanwhile, for user satisfaction, Samanage scored 98%, while Deskun scored 100%. Specifics of their unique elements, tools, supported platforms, customer service, plus more are given below to provide you with a more correct analysis. Remember to purchase only the features that you need so you don’t waste resources for functions that are unnecessary. Our team put a lot of effort to review all popular Customer Support Software solutions offered out there, but among them these three deserved our special attention: Zendesk, Samanage, Freshdesk.
|Monthly payment||Monthly payment | Quote-based|
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Deskun integrates with the following business systems and applications:
| Goncharnaya 10|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|Learn more about Deskun pricing||Learn more about Samanage pricing|
|Small Business | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
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Both Samanage and Deskun were reviewed by a group of reliable SaaS experts who prepared a detailed study of all key elements of every app. Their total rating was prepared by means of unique SmartScore algorithm which gives an individual partial score to every component such as: main functionalities, customer support, mobile device support, security, client satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only aspect essential to a business so we do our best to pay attention to all aspects of a software prior to giving it a final score.