Compare Samanage vs. DeskeroFinding the appropriate Help Desk Software product is as straightforward as comparing the strong and weaker characteristics and terms offered by Samanage and Deskero. Here it's also possible to match their all round scores: 9.6 for Samanage vs. 6.8 for Deskero. Or you can check their general user satisfaction rating, 100% for Samanage vs. 100% for Deskero. We suggest that you spend some time to review their specific functions and figure out which one is the better alternative for your company. What’s more remember to consider your company’s or industry’s unique case, for instance, a multilingual software for a global company or a mobile platform to help you work away from your office. In the event you want to quickly decide on the top Customer Support Software according to our review team we suggest you take a look at the following products: Samanage, Freshdesk, LiveAgent.
|Monthly payment | Quote-based||Monthly payment|
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
A cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
|USA, UK, Canada, Germany, Japan||USA, UK, Canada, International, China, Germany, India, Japan|
|ReCatch, Integree, Tio, DPSOnline, ComunicoWeb|
|Types of Customers|
Types of Customers
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
Deskero provides a completely free plan which does not require a credit card. It currently offers three paid plans:
Social: $15 per agent/month
Business: $38 per agent/month
Power: $78 per agent/month
|Learn more about Samanage pricing||Learn more about Deskero pricing|
| 117 Edinburgh South|
Suite 100, Cary NC 27511
|NABRA LTD 15 Poland Street, London|
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Every time you compare different Help Desk Software solutions you shouldn’t just look at their features list and offered pricing plans. Consider that the product should be meeting your needs and team so the more flexible their offer the better. Find our what OSes are supported by Samanage and Deskero and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a critical factor for many companies.