Compare Samanage vs. DeskeroGetting the proper CRM Software product is as straightforward as assessing the good and weak functionalities and terms offered by Samanage and Deskero. Here you can also match their overall scores: 9.6 for Samanage vs. 6.8 for Deskero. Or you can look at their general user satisfaction rating, 98% for Samanage vs. 100% for Deskero. We suggest that you spend some time to analyze their unique features and determine which one is the better option for your business. Moreover. don’t forget to take into account your company’s or industry’s special situation, for instance, a multilingual solution for a global team or a mobile platform to help you work away from your office. Those of you who are pressed for time or want a Customer Support Software suggestion from our team might want to examine these top choices for this year: Zendesk, Samanage, Freshdesk.
|Monthly payment | Quote-based||Monthly payment|
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
A cloud-based software that offers simple yet effective tools to integrate requests coming from different channels
|List of Features|
List of Features
|ReCatch, Integree, Tio, DPSOnline, ComunicoWeb|
|English||English, China, Germany, India, Japan|
|Types of Support|
Types of Support
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|Learn more about Samanage pricing||Learn more about Deskero pricing|
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
Deskero provides a completely free plan which does not require a credit card. It currently offers three paid plans:
Social: $15 per agent/month
Business: $38 per agent/month
Power: $78 per agent/month
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When you research different CRM Software solutions you shouldn’t only look at their list of features and offered pricing plans. Pay attention to the fact that the app should be meeting your requirements and business so the more flexible their offer the better. Explore which systems are supported by Samanage and Deskero and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and countries are supported, because this might be a deal breaker for many companies.