Compare Corvisa Contact Center vs. Samanage

A good way to find the appropriate Help Desk Software product for your company is to cross-check the solutions against each other. Here you can compare Samanage and Corvisa Contact Center and see their functions compared contrastively to help you select which one is the superior product. Similarly, you can review their overall ratings, for instance: overall score (Samanage: 9.6 vs. Corvisa Contact Center: 7.0) and user satisfaction (Samanage: 100% vs. Corvisa Contact Center: 100%). Check their differences and similarities and find out which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next couple of years? As of now, the best services in our Customer Support Software category are: Samanage, LiveAgent, Freshdesk.
Compare

Corvisa Contact Center

VS

Samanage

VS

Corvisa Contact Center screenshot Samanage screenshot
Pricing Details

Score

Our Score

7.0 ?

Our Score

9.6 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

98% ?

Price

Price

by quote

by quote

Pricing Type

Pricing Type

Quote-based Monthly payment | Quote-based
Full Review

Full Review

Overview

Overview

Your complete communications suite. Contact center software & telephony solutions for every business.
Samanage won our 2016 Supreme Software Award. It's a cloud-based IT service desk and asset management service to keep a tighter tab on things.
Useful Links
Phone Number

Phone Number

877.487.9256 1.888.250.8971
Email Address

Email Address

sales@corvisacloud.com support@samanage.com
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Plans

Pricing Plans

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Integrations

Integrations

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Support Types

Support Types

Phone Live Support
Ticket
Phone Live Support
Ticket Training
OS Supported

OS Supported

Windows
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Prominent Clients

Prominent Clients

All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Available Languages

Available Languages

USA, Canada USA, UK, Canada, Germany, Japan
Features

Features

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Pricing Details

Pricing Details

Learn more about Corvisa Contact Center pricing Learn more about Samanage pricing
Contact Address

Contact Address

1610 N. Second Street
Suite 101
Milwaukee, WI 53212
117 Edinburgh South
Suite 100, Cary NC 27511
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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In the event you are still having doubts about which software will perform best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular each service is and how large is its online presence.For instance, if you check Samanage LinkedIn profile you’ll learn that they are followed by 4490 people. In case of Corvisa Contact Center the amount of followers on their LinkedIn page is 893.