Compare Corvisa Contact Center vs. Samanage

If you’re having a tough time choosing the right Help Desk Software product for your circumstances, try to do a comparison of the available software and find out which solution offers more benefits. For example, here you can review Samanage (overall score: 9.6; user rating: 98%) vs. Corvisa Contact Center (overall score: 7.0; user rating: 100%) for their overall performance. You can also see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Working with a clear table to compare their features will significantly improve the likelihood of obtaining the right product for your company. Pay attention to other aspects of the software such as intuitiveness, flexibility, scalability, and pricing terms. Those of you who don't have much time or want a Customer Support Software advice from our team may want to try out these top choices for the current year: Samanage, Freshdesk, Zendesk.
Software

Corvisa Contact Center

VS

Samanage

VS

Corvisa Contact Center screenshot Samanage screenshot
Pricing Details

Our Score

Our Score

7.0 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

98% ?

Cost

Cost

by quote

by quote

Price Scheme

Price Scheme

Quote-based Monthly payment | Quote-based
Full Review

Full Review

General Info

General Info

Your complete communications suite. Contact center software & telephony solutions for every business.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Useful Links
Available Integrations

Available Integrations

Corvisa Contact Center supports integrations with the following business systems and applications:
  • Salesforce
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Available Languages

Available Languages

English English
Popular Customers

Popular Customers

All Star, Forsythe Appraisals, D&S Global Solutions, TOTO
Vendor Email

Vendor Email

sales@corvisacloud.com support@samanage.com
OS Supported

OS Supported

Windows
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Customer Types

Customer Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Corvisa Contact Center pricing Learn more about Samanage pricing
Available Features

Available Features

Corvisa Contact Center FEATURES

  • Call Recording
  • Computer Telephony Integration (CTI)
  • Interactive Voice Response (IVR)
  • Automated Call Distribution (ACD)
  • Advanced Call Routing
  • Preview Dialer
  • Power Dialer
  • Progressive Dialer
  • Agent Monitoring
  • Reporting Dashboard
  • Contact Management
  • Lead Nurturing Tools
  • Call Campaign Management
  • Automated Workflows
  • Cloud PBX Integration
  • Native Salesforce Integration
  • Open Source Toolkit
  • Built-in Testing & Deployment

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Customer Support

Customer Support

Phone Live Support
Ticket
Phone Live Support
Ticket Training
Contact Address

Contact Address

1610 N. Second Street
Suite 101
Milwaukee, WI 53212
117 Edinburgh South
Suite 100, Cary NC 27511
Cost Details

Cost Details

Pricing is available by quote only. Contact Corvisa directly for more pricing details.

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
Phone No.

Phone No.

877.487.9256 1.888.250.8971
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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No Help Desk Software will manate to cover all the requirements of a business. Though main features of Samanage and Corvisa Contact Center are important you should also thoroughly study the integrations supported by each app. Quote frequently your team will already be working with various kinds of SaaS software in your company and it’s much better to go with solutions that integrate well with one another. With that approach you will be able to be certain of a smooth transfer of information between your teams and software used, which can really reduce time spent on migrating between one service and the next.