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Compare Salesmachine vs PT Distinction

What is better Salesmachine or PT Distinction? Buying the perfect Customer Experience Management Software for your firm is key to increasing your company’s effectiveness. In our platform, it is simple to review various solutions to see which one is the ideal software for your needs. Here you can match Salesmachine vs. PT Distinction and examine their overall scores (7.5 vs. 8.0, respectively) and user satisfaction rating (100% vs. 98%, respectively).

You can also browse the specifics of costs, terms, plans, services, tools, and more, and determine which software offers more advantages for your business. As a rule of thumb, go for the business software that allows you to add/remove features and pricing to address your company growth or lack of it.

We are aware that not all companies have the time to examine a wide range of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Qualtrics CX, Yotpo, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $60

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Health score
  • Portfolio management
  • Onboarding
  • Adoption
  • Retention
  • Upsell
  • Health alert
  • Business alert
  • Real-time data
  • Dynamic fields
  • Enrichment
  • Event tracking
  • Email & Layout Manager
  • Emails Activity
  • Auto-emails
  • Productivity
  • Analytics
  • Permissions
  • Custom Segments
  • Notifications
  • Daily Reports
  • To Do list
  • Slack Notifications
  • HTML / Text / Liquid

Pricing Info

Salesmachine’s enterprise pricing is available for startups, growing businesses and large enterprises. You can choose from two fixed subscription plans charged at per-seat, per-month basis or contact the vendor for customized enterprise package.

Starter – $60 per seat/month (paid annually)

  • Workflows
  • Unlimited contacts & accounts
  • Health scoring
  • Segments
  • Alerts
  • Slack notifications
  • Campaigns
  • Unlimited integrations
  • Standard traffic volume
  • Profile Analytics & Live view

Standard – $100 per seat/month (paid annually)

  • Starter inclusions
  • Team permissions
  • Reports (coming soon)
  • Salesforce integration

Enterprise – by quote

  • Standard inclusions
  • Push Health scores to Salesforce
  • High traffic volume
  • Dedicated CSM
  • High priority support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Appcues, Payfit, Mention, Exposify

Integrations

Salesmachine integrates with the following business systems and applications:

  • Wufoo
  • Segment
  • Mixpanel
  • Intercom
  • JS Library
  • Backend libraries
  • API
  • Zendesk
  • Olark
  • Satismeter NPS
  • Promoter.io
  • Stripe
  • Zapier
  • Delighted
  • Groove
  • Uservoice
  • Help Scout
  • Salesforce Desk
  • Slack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A highly visual customer health scoring software that help you capture sales wins and mitigate loss.

Company Email

Contact No.

Company's Address

Boston, MA
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 93%

Pricing

Starting from $19.90

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Custom Branding
  • Quick Navigation
  • Marketing Resources
  • Scalable Systems
  • Automation
  • Flexible Program Builder
  • Coaching Tools
  • Group Training Programs
  • Exercise & Assessment Library
  • Free Training Trials
  • Personalized Meal Plans
  • Habit Coaching & Tracking
  • Automated Client Notifications
  • Real-time Alerts, Summaries & Feedback
  • Messaging Center
  • Photo Food Diary
  • Exercise Coaching
  • Up-to-date Assessments
  • Tracking & Measuring Progress
  • Integrations

Pricing Info

PT Distinction has three options for enterprise pricing that are suitable for solo trainers and fitness training businesses. There are no long-term commitments, allowing you to cancel any time. And if you stop your subscription anytime in your first month, you do not have to pay a single cent.

Novice – $19.90/month

  • 1 Month Free Trial
  • 3 Online Client Accounts
  • Android & iOS Apps
  • Full Customization
  • Same Day Support

Pro – $60.00/month

  • All Novice Features
  • 25 Online Client Accounts
  • Custom Branded Mobile Apps
  • Website Integration

Master – $80.00/month

  • All Pro Features
  • 50 Online Client Accounts

If you want to add more client accounts to your subscription, each one is free for the first month. The fee after that varies for every plan. For Novice and Pro, it is $6.00 per month while for Master it is only $1.60 per month.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mom Beyond Baby, Precision Motion, Pedro Correia

Integrations

PT Distinction can integrate with popular health trackers and wearables as well as leading online payment gateways.

  • My Fitness Pal
  • FitBit
  • MyZone
  • PayPal

For more information as to which devices and applications PT Distinction can synchronize with, visit the knowledge base or contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cutting-edge personal trainer application that supplies the tools for a successful online training business.

Company Email

Contact No.

Company's Address

PT Distinction, Ltd.
7 Quakers Road
Devizes, Wiltshire, SN10 2FH
United Kingdom

Zendesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete access to Zendesk’s top-tier Customer Service team
  • Omnichannel support: email, web, phone, chat, social media
  • Flexible ticket management with automated workflow
  • Mobile support with native iPhone, iPad, and Android apps
  • Robust reporting and advanced analytics
  • Customer facing web interface that you can easily brand
  • Knowledge base portal and community forums included
  • Over 100 out-of-the-box integrations with 3rd party apps
  • Open API enabling seamless integration into your business
  • Multi-brand support with linked accounts
  • Unlimited, free “light agents” (Enterprise plan only)
  • Group rules and macros
  • Screencasting
  • Public and private forums
  • Full CSS rebranding
  • Multi locale (timezone and languages)
  • Export ticket views to CSV
  • SSO with Twitter, Facebook, Google and SAML
  • REST API
  • Pre-built: Salesforce, SugarCRM

Pricing Info

Zendesk offers different pricing plans for its various modules. A 30-day free trial is also available.

Zendesk Support

Essential – $9/agent per month or $5/agent per month (billed annually)

  • Email & social channels
  • Basic help center
  • Web Widget & Mobile SDK

Team – $25/agent per month or $19/agent per month (billed annually)

  • All Essential features, plus:
  • Business rules
  • Performance Dashboards
  • Public apps and integrations

Professional – $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • Multilingual content
  • CSAT surveys
  • Custom reports & dashboards

Enterprise $125/agent per month or $99/agent per month (billed annually)

  • All Professional features, plus:
  • Custom agent roles
  • Multibrand support
  • Multiple ticket forms
  • Launch Success Program
  • Satisfaction Prediction

Elite – $199/agent per month (billed annually)

  • All Enterprise features, plus:
  • Unlimited light agents
  • 99.9% uptime SLA
  • 1 hour service level objective
  • Advanced encryption & security
  • Data center location

Zendesk Chat

Lite – Free

  • 1 concurrent chat
  • Chat rating
  • 30-day chat history

Team – $19/agent per month or $14/agent per month (billed annually)

  • All Lite features, plus:
  • Unlimited chats
  • 2 triggers
  • 2 departments
  • Zendesk Message
  • Widget customization
  • Public apps

Professional – $35/agent per month or $29/agent per month (billed annually)

  • All Team features, plus:
  • Unlimited triggers
  • Unlimited departments
  • Operating hours
  • Chat and agent reports
  • Conversion Tracking

Enterprise $70/agent per month or $59/agent per month (billed annually)

  • All Professional features, plus:
  • Widget unbranding
  • Real-time monitor
  • Roles and permissions
  • Skills-based routing
  • Web SDK
  • 24/7 live chat support

Zendesk Talk

Lite – Pay for usage only, per agent per month

  • Limit of 1 phone number
  • Automatic ticket creation
  • Call recording & voicemail transcription

Team – Usage sold separately, $25/agent per month or $19/agent per month (billed annually)

  • All Lite features, plus:
  • Multiple phone numbers
  • Warm transfer
  • Business hours
  • Text messaging

Professional – Usage sold separately, $59/agent per month or $49/agent per month (billed annually)

  • All Team features, plus:
  • IVR phone trees
  • Call monitoring & barging
  • Callback from queue
  • Real-time analytics
  • Insights reporting

Enterprise Usage sold separately, $110/agent per month or $89/agent per month (billed annually)

  • All Professional features, plus:
  • Launch Success Program
  • Monthly Diagnostics
  • Talk Usage 99.95% SLA
  • Failover on demand

Partner Edition – Does not inlcue cost of partner solution, $14/agent per month or $9/agent per month (billed annually)

  • Access to telephony integrations & CTI toolkit for:
  • Embedded softphone
  • Caller ID & history
  • Tickets with call data and agent assignment

Zendesk Guide

Lite – Free

  • Included with Zendesk Support
  • Knowledge base
  • Support request form
  • Google Analytics reporting

Professional – $19/agent per month or $15/agent per month (billed annually)

  • All Lite features, plus:
  • Custom themes
  • Multilingual content
  • Agent knowledge base
  • Community forums
  • Customer requests portal
  • Performance dashboards
  • Knowledge Capture app

Enterprise $34/agent per month or $29/agent per month (billed annually)

  • All Professional features, plus
  • Team Publishing
  • Content Cues
  • Multiple help centers
  • Integrated Knowledge Capture workflow

Answer Bot – Optional, from $50 per month

  • Automated replies to customers using knowledge base content

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, GILT, Shopify, Groupon, Gov. UK

Integrations

Zendesk integrates with several business systems and applications. It has more than 600 integrations and apps. Here are some of them

  • 123Contact Form
  • 3CLogic
  • Agile CRM
  • AppGuru
  • Azuqua
  • Capsule CRM
  • Cisco CTI
  • ClickDesk Live Chat
  • Cloud Magic
  • Drupal
  • FreshBooks
  • Google Apps
  • Hootsuite
  • Infusionsoft
  • Joomla!
  • LiveChat
  • MailChimp
  • Microsoft Dynamics
  • Olark Live Chat
  • Podio
  • Shopify
  • SAP Business One
  • WordPress
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the leading customer experience platforms trusted by over 40,000 organizations worldwide.

Company Email

support@zendesk.com

Contact No.

Company's Address

989 Market Street Suite 300
San Francisco, CA 94103
USA

Product Comparisons

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Comparision

Almost as essential as useful features and customer support quality are pricing packages made available by Salesmachine and PT Distinction. Even though cost should not be the only factor it’s without a doubt an important thing to consider. You should expect a flexible pricing plan that can be matched with your team size and painlessly scaled up when your business develops. Make sure you don’t opt for packages that include additional features that you won’t find useful and always try to get in touch with the vendor directly as big companies can often benefit from special pricing. You should also check out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to invest any money and gives you a solid overview of what it feels like to work with Salesmachine and PT Distinction.

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