Compare TI360 Cinema vs. Salesforce Service Cloud

To ensure that you get the most helpful and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here it is possible to match Salesforce Service Cloud’s overall score of 9.3 against TI360 Cinema’s score of 8.0. You can also review their general user satisfaction: Salesforce Service Cloud (97%) vs. TI360 Cinema (N/A%). Furthermore, you can compare their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are sure that you select the right software for your business. It’s clear you should know your specific needs to realize which solution addresses those needs. We are aware that not all companies have enough time to examine dozens of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Samanage, Zendesk.

TI360 Cinema


Salesforce Service Cloud


TI360 Cinema screenshot Salesforce Service Cloud screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

9.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

97% ?



By quote


Price Scheme

Price Scheme

Quote-based Monthly payment
Complete Review

Complete Review

General Description

General Description

A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
Service Cloud customer service software gives you faster, smarter customer support.
Easy Links
Available Devices

Available Devices

Windows Mobile
Types of Support

Types of Support

Phone Live Support
Ticket Training
Ticket Training
List of Features

List of Features


  •  POS, web, mobile and self-checkout ticketing solution
  •  Advanced marketing modules
  •  Completely scalable and modular
  •  Works on all devices (PC & mobile)
  •  Fast schedule generator
  •  Creation custom events
  •  Easy auditorium and seat management
  •  Price management, coupons and discounts
  •  Upsell functions with concessions sales
  •  Print@home tickets, QR code supported
  •  Loyalty cards with RFID chips or QR code
  •  Multiple discount options for loyalty card owners
  •  Detailed segmentation of loyalty users
  •  Advanced sales reports with numerous filters
  •  Distributor reports with automatic sending
  •  Data export
  •  Blockchain technology for 100% trustful distributor reports
  •  Complete management of website content
  •  User level management
  •  Self-checkout touchscreen supported
  •  Digital signage management

Salesforce Service Cloud FEATURES

  • Goals, coaching, and rewards for teams
  • Dynamic Knowledgebase
  • Live Agent Web Chat
  • Contract & Entitlement Management
  • Workflow & Approval Automation
  • Agent & Team Collaboration
  • Social Integration
  • Web & Email Case Capture
  • APIs
  • Case Management (Auto-assignment, rules & queues)
  • CTI Integration
  • Asset Management & Product Tracking
  • Role Permissions
  • Customizable Reporting & Analytics
  • Multi-Lingual
  • Customizable Agent Console
  • Mobile
  • Self-Service Community
Contact Email

Contact Email
Contact Phone

Contact Phone

+44 20 323 90 345 +1-800-667-6389
Available Integrations

Available Integrations

No information available.

Salesforce Service Cloud supports integrations with the following business systems and applications:

  • Planyo
  • SumTotal Maestro
  • SmarterU LMS
  • Freshdesk
  • FinancialForce HCM
  • InGenius
  • Fathom Voice
  • ExpertusOne
  • Vocalcom
  • Intuit QuickBase
  • FinancialForce Accounting
  • SightCall
  • Five9
  • Radian6
Popular Customers

Popular Customers

Mercator, Tusmobil, Slovenske Novice Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Pricing Page

Pricing Page

Learn more about TI360 Cinema pricing Learn more about Salesforce Service Cloud pricing
Vendor's Address

Vendor's Address

Tovarna idej d.o.o.
Osojnikova ulica 17, 2000 Maribor
The Landmark at One Market, Suite 300
San Francisco, CA 94105
Pricing Info

Pricing Info

Contact Creativio for information about TI360 Cinema basic and enterprise pricing options.

Lightning Essentials – $25/user per month (billed annually)

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Work Order Management
  • Asset Management and Product Tracking
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Track key details about every deal
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month (billed annually)

  • All Essentails features, plus:
  • Omni-Channel Supervisor
  • Case Milestone Tracker
  • CTI Integration
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management and Product Tracking
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Lightning Enterprise – $150/user per month (billed annually)

  • All Professional features, plus:
  • Salesforce Identity
  • Workflow and Approval Automation
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox

Lightning Unlimited – $300/user per month (billed annually)

  • All Enterprise features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators


English, Italian English
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business | Freelancers
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Popular Alternatives

Popular Alternatives



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No Customer Support Software will manate to cover all the requirements of a business. Though core features of Salesforce Service Cloud and TI360 Cinema are important you should also thoroughly examine the integrations supported by a given software. Quote frequently your team will already be working with other types of SaaS software in your company and it’s much better to select software that integrate well with each other. If you do that you will be able to ensure an effortless transfer of information between your teams and apps, which can really reduce time wasted on migrating between one app and the next.