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Compare TI360 Cinema vs. Salesforce Service Cloud

To ensure that you get the most helpful and productive Customer Support Software for your business, you need to compare products available on the market. For instance, here it is possible to match Salesforce Service Cloud’s overall score of 9.3 against TI360 Cinema’s score of 8.0. You can also review their general user satisfaction: Salesforce Service Cloud (97%) vs. TI360 Cinema (N/A%). Furthermore, you can compare their pros and cons feature by feature, including their terms and conditions and costs. By comparing products you are sure that you select the right software for your business. It’s clear you should know your specific needs to realize which solution addresses those needs. We realize that not all people have the time to scrutinize a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Salesforce Essentials, Zendesk.
Compare

TI360 Cinema

VS

Salesforce Service Cloud

VS

FREE DEMO
TI360 Cinema screenshot Salesforce Service Cloud screenshot
Pricing Page

Our Score

Our Score

8.0 ?

Our Score

9.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A ?

Client Satisfaction

97% ?

Cost

Cost

By quote

$25

Price Scheme

Price Scheme

Quote-based Annual Subscription
Complete Review

Complete Review

General Description

General Description

A smart and intuitive ticketing solution specifically designed for cinemas and comes with tools and features to simplify and streamline ticketing processes and other related workflows.
Cloud-hosted customer service platform for faster, smarter customer support.
Easy Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Types of Support

Types of Support

Phone Live Support
Ticket Training
Phone
Ticket Training
List of Features

List of Features

TI360 Cinema FEATURES

  •  POS, web, mobile and self-checkout ticketing solution
  •  Advanced marketing modules
  •  Completely scalable and modular
  •  Works on all devices (PC & mobile)
  •  Fast schedule generator
  •  Creation custom events
  •  Easy auditorium and seat management
  •  Price management, coupons and discounts
  •  Upsell functions with concessions sales
  •  Print@home tickets, QR code supported
  •  Loyalty cards with RFID chips or QR code
  •  Multiple discount options for loyalty card owners
  •  Detailed segmentation of loyalty users
  •  Advanced sales reports with numerous filters
  •  Distributor reports with automatic sending
  •  Data export
  •  Blockchain technology for 100% trustful distributor reports
  •  Complete management of website content
  •  User level management
  •  Self-checkout touchscreen supported
  •  Digital signage management

Salesforce Service Cloud FEATURES

  • Computer Telephony Integration (CTI)
  • Record Types
  • Lead-Contact Account Management
  • Files
  • Salesforce Identity
  • Roles and Permissions
  • Snap-Ins for Live Agent Chat
  • Social Customer Service Pro
  • Knowledge
  • Work Order Management
  • Service Console
  • Customer Community
  • Chatter
  • Community Starter
  • Email Integration with Outlook
  • Advanced Case Management
  • Customer Account Portal
  • Page Layouts
  • Standard Success Plan
  • Asset Management
  • Omni-Channel Supervisor
  • Field Service Dispatch
  • Service Contracts and Entitlements
  • Developer Sandbox
  • Unlimited Online Training
  • Activity Feed
  • Developer Pro Sandbox
  • Topics and Recommendations
  • Data and File Storage
  • Orders Management
  • Omni-Channel Routing
  • Case Auto-Assignment
  • Service Analytics App
  • Social Customer Service Starter Pack
  • Product Tracking
  • Case Milestone Tracker
  • Unlimited Custom Applications
  • Google Apps Integration
  • Custom Profiles
  • AppExchange App Integration
  • Offline Access
  • Lightning App Builder
  • Mobile Messaging (LiveMessage)
  • Case Escalation Rules and Queues
  • Web Services API
  • Opportunity Tracking
  • Workflow and Approval Automation
  • Web and Email Case Capture
  • Task Management
  • Customizable Reports and Dashboards
  • Snap-Ins for Live Video Chat
  • Case Email Auto-Response
  • Advanced Reporting Features
  • Salesforce Mobile App
  • Email Templates
Contact Email

Contact Email

info@wearecreativio.com info@salesforce.com
Contact Phone

Contact Phone

+44 20 323 90 345 +1-800-667-6389
Available Integrations

Available Integrations

No information available.

Salesforce Service Cloud supports integrations with the following business systems, applications and services:

  • Autotask
  • ConnectWise
  • JIRA
  • Salesforce Service Cloud
  • ServiceNow
  • Zendesk
  • Oracle Service Cloud
  • Freshdesk
  • Freshservice
  • Desk.com
  • Help Scout
  • Cherwell Software
  • Wrike
  • SugarCRM
  • Microsoft Dynamics CRM
  • Zoho CRM
  • Netsuite
  • Autotask
  • Close.io
  • ConnectWie
  • Infusionsoft
  • Pipedrive
  • HubSpot CRM
  • Oracle Sales Cloud
  • Base CRM
  • CustomerGauge
  • Act! Essentials
  • Sap Hybrid Cloud for Customers
  • Sage CRM
  • Bullhorn
  • Maximizer CRM
  • Insightly
  • Microsoft Dynamics GP
  • Microsoft Dynamics AX
  • QuickBooks
  • Freshbooks
  • Taxify
  • Sage Intacct
  • Sage 200
  • Tipalti
  • Plaid
  • Shopify
  • Volusion
  • Ecwid
  • Bigcommerce
  • Magento
  • Etsy
  • Woocommerce
  • Weebly
  • SAPAnywhere
  • Epages
  • Oracle Eloqua
  • Marketo
  • HubSpot Marketing
  • Act-On
  • MailChimp
  • Mailjet
  • Allbound
  • Autopilot
  • Constant Contact
  • Kissmetrics
  • Facebook Lead Ads
  • Campaign Monitor
  • iContact
Popular Customers

Popular Customers

Mercator, Tusmobil, Slovenske Novice Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Pricing Page

Pricing Page

Learn more about TI360 Cinema pricing Learn more about Salesforce Service Cloud pricing
Vendor's Address

Vendor's Address

Creativio
Tovarna idej d.o.o.
Osojnikova ulica 17, 2000 Maribor
Slovenia
Salesforce.com, Inc.
The Landmark at One Market, Suite 300
San Francisco, CA 94105
USA
Pricing Info

Pricing Info

Contact Creativio for information about TI360 Cinema basic and enterprise pricing options.

Salesforce Service cloud offers 4 SMB and enterprise pricing plans billed annually.

Salesforce Essentials – $25/user per month

Out-of-the-box service solution for up to 5 users

  • Chatter
  • Salesforce Mobile App
  • Files
  • Topics and Recommendations
  • Case Auto-Assignment
  • Web and Email Case Capture
  • Case Email Auto-Response
  • Case auto-assignment
  • Case Escalation Rules and Queues
  • 1 Service Console App
  • Omni-Channel Routing (Basic)
  • Omni-Channel Supervisor
  • Knowledge (Read-Only)
  • Knowledge (Read-Write)
  • Lead-Contact Account Management
  • Social Customer Service Starter Pack
  • Customizable Reports and Dashboards
  • Opportunity Tracking
  • Task Management, Activity Feed
  • Email Integration with Outlook
  • Google Apps Integration
  • Custom Profiles and Page Layouts
  • Lightning App Builder
  • AppExchange App Integration
  • Email Templates
  • Data Storage Per User
  • File Storage Per User
  • Standard Success Plan
  • Online Case Submission (Two-Day Response)

Lightning Professional – $75/user per month

Complete service CRM for teams of any size

  • All Essentials plan features, plus:
  • Case Milestone Tracker
  • Computer Telephony Integration (CTI)
  • Orders Management
  • Service Contracts and Entitlements
  • Work Order Management
  • Asset Management & Product Tracking
  • Developer Sandbox
  • 5 Process Builder (Processes Per Org)
  • Unlimited Custom Applications
  • 3 Record Types (Per Object)
  • 2 Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Social Customer Service Pro
  • Web Services API
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Enterprise – $150/user per month

Customizable CRM for comprehensive service

  • All Professional plan features, plus:
  • Advanced Case Management
  • Advanced Reporting Features
  • Offline Access
  • Web Services API
  • 1 Partial Sandbox
  • Process Builder
  • Salesforce Identity
  • Workflow and Approval Automation
  • Record Types
  • Roles and Permissions

Included at additional cost:

  • Knowledge (Read-Write)
  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Agent Chat
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
  • Developer Pro Sandbox
  • Full Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Lightning Unlimited – $300/user per month

Unlimited CRM power

  • All Enterprise plan features, plus:
  • Knowledge (Read-Write)
  • Snap-Ins for Live Agent Chat
  • Developer Pro Sandbox
  • 1 Full Sandbox
  • 1 Partial Sandbox
  • Unlimited Online Training
  • Access to Premier Success Resources
  • 24/7 Toll-Free Support
  • Developer Support
  • Configuration Services
  • Access to Accelerators

Included at additional cost:

  • Mobile Messaging (LiveMessage)
  • Snap-Ins for Live Video Chat
  • Social Customer Service Pro
  • Customer Community
  • Customer Account Portal
  • Field Service Dispatch
  • Field Service Technician
  • Field Service Contractor Management
  • Service Analytics App
Languages

Languages

English, Italian English, Spanish, French, Italian, Dutch, Portugese, Swedish
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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No Customer Support Software will manate to cover all the requirements of a business. Though core features of Salesforce Service Cloud and TI360 Cinema are important you should also thoroughly examine the integrations supported by a given software. Quote frequently your team will already be working with other types of SaaS software in your company and it’s much better to select software that integrate well with each other. If you do that you will be able to ensure an effortless transfer of information between your teams and apps, which can really reduce time wasted on migrating between one app and the next.