Compare Salesforce Service Cloud vs. MiContact CenterWhen you compare Salesforce Service Cloud and MiContact Center, it is simple to see which Customer Support Software product is the better alternative. This means that your enterprise will be able to choose most productive and useful program. You can examine the specifics, like available tools, costs, plans offered by each vendor, offer terms, etc. We also let you evaluate their general scores to know which one appears to be more suitable. Salesforce Service Cloud has 9.3 points for overall quality and 97% rating for user satisfaction; while MiContact Center has 7.8 points for overall quality and 100% for user satisfaction. You can also check which software company is more dependable by sending an email inquiry to both and find out which vendor replies sooner. Our team put a lot of effort to prepare reviews of all popular Customer Support Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Samanage, Freshdesk, Zendesk.
Service Cloud customer service software gives you faster, smarter customer support.
MiContact Center offers a range of cloud contact center solutions with varying levels of functionality and complexity for businesses of all sizes.
|English||English, China, Germany, India, Japan|
|Learn more about Salesforce Service Cloud pricing||Learn more about MiContact Center pricing|
|+1-800-667-6389||+61 290 239 500|
Salesforce Service Cloud supports integrations with the following business systems and applications:
Mitel Portfolio Integrations
MiContact Center solutions integrate across the portfolio to extend the contact center’s capabilities. These integrations include:
Third-Party Contact Center Applications
Mitel has partnered with numerous third-party firms that provide complementary applications to MiContact Center Solutions, ensuring users have easy access to pre-integrated, best-in-class solutions.
These solutions include:
|Small Business | Large Enterprises | Medium Business | Freelancers||Small Business | Large Enterprises | Medium Business|
| The Landmark at One Market, Suite 300|
San Francisco, CA 94105
|350 Legget Dr., Kanata, ON K2K 2W7, Canada|
Lightning Essentials – $25/user per month (billed annually)
Lightning Professional – $75/user per month (billed annually)
Lightning Enterprise – $150/user per month (billed annually)
Lightning Unlimited – $300/user per month (billed annually)
Contact Mitel for a custom price quote based on your business size.
|Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo||Make a Wish, Starwood Hotels and Resorts, Rock and Roll Hall of Fame and Museuem|
Page last modified
All the data, details and reviews that we presented in this comparison were collated from official vendor sites, marketing content available online, actual experience from real customers as well as our own hands-on use of each service by an expert. We put a lot of effort to extensively analyze each solution, so we not only analyze it ourselves, but we also compare our results with experiences of other users from the B2B community.