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Compare Salesforce CRM vs Shore

What is better Salesforce CRM or Shore? You can use our scoring system to help you get a general idea which CRM Software product is will work better for your business. For overall product quality, Salesforce CRM received 9.7 points, while Shore earned 8.0 points. At the same time, for user satisfaction, Salesforce CRM scored 99%, while Shore scored 100%.

Details about their unique elements, tools, supported platforms, customer support, etc. are provided below to give you a more precise comparison. Keep in mind to get only the tools your business requires so as not to waste money for tools that are unnecessary.

We did our best to review all popular CRM Software services available out there, but among them these three caught our special attention: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Appointment Scheduling
  • Wait List
  • Tanning Management
  • Social Marketing
  • Room / Equipment Management
  • Reminders
  • Referral Program
  • Recurring Appointments
  • Point of Sale (POS)
  • Payroll & Commissions
  • Multi-Location
  • Loyalty Program
  • Inventory Management
  • Gift Card Management
  • Employee Management
  • Email Marketing
  • Client Management
  • Booth Rental

Pricing Info

Shore offers three packages. The minimum duration of a contract is 12 months, unless otherwise agreed upon.

Starter Plan

Get started and boost your online presence and customer management to expand  your business.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

Premium Plan

Grow your company by having your own website or mobile app to be fully visible and successful in the digital world.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

either

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

or

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Enterprise Plan

One-stop shop for your company’s needs. The Enterprise plan offers a well-rounded product bundle to help you get ahead of the competition.

Shore Business Cloud

  • Online Booking
  • Customer Management
  • Employee Management
  • Online Marketing
  • Online POS

and

Shore Web

  • State-of-the-Art Website
  • Mobile Responsiveness
  • Search Engine Optimization

and

Shore App

  • Customized Design
  • Push Notifications
  • App Store & Google Play Store Hosting

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Novitas BKK, Mister Spex, Personal Fitness, Jabra

Integrations

Shore integrates with the following business applications:

  • Facebook
  • WordPress

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Shore is a single application that you can use to digitize business workflows, monetize existing customers, generate new ones, and grow your company.

Company Email

inbound@shore.com

Contact No.

Company's Address

Shore GmbH
Rosenheimer Straße 145e
81671 Munich
Germany

When you pick a service that you are sure will work best for your company you shouldn’t simply limit yourself to what experts have to say about it. In many cases individual experience with the app will vary, depending on your own preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick impression of how actual users of Salesforce CRM and Shore rate their experience with the software. Our algorithm is based on detailed analysis of product appearances on other sites, social networks and blogs, so you will receive a full and reliable landscape of what other people think about every service. In this example Salesforce CRM has a total satisfaction rating at 99% while for Shore 100% of users express they had an enjoyable experience with it.

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