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Compare Salesforce CRM vs Salesforce Government Cloud

What is better Salesforce CRM or Salesforce Government Cloud? Buying the ideal CRM Software product is all about comparing different solutions and figuring out the top program for your specific needs. Our unique algorythm provides you with a fast look at the general rating of Salesforce CRM and Salesforce Government Cloud. For general quality and performance, Salesforce CRM scored 9.7, while Salesforce Government Cloud scored 8.9. On the other hand, for user satisfaction, Salesforce CRM earned 99%, while Salesforce Government Cloud earned 95%.

Below you can also look at their functions, terms, plans, etc. to determine what program will be more suitable for your needs. One key element to assess is if the application lets you to enable/disable restrictions on different types of users to secure any confidential business data.

We did our best to review all popular CRM Software products offered out there, but among all the ones we reviewed these three caught our special attention: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 95%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

For Federal Government

  • Federal Contact Center
  • Federal Case Management
  • Government Cloud Wave
  • Cloud App Development
  • Facilities and Capital Management

For Government Contractors

  • Business Development
  • Employee Engagement
  • Client/Partner Service Support
  • Supplier Relationship Management
  • Productivity Tools
  • Business Intelligence
  • Lifecycle Contract Management
  • Account-based Marketing
  • Personalized Marketing
  • CRM
  • Collaboration
  • Analytics
  • Automation

For Department of Defense

  • Talent Management
  • Patient Relationship Management
  • Supplier Relationship Management
  • Productivity Tools
  • Recruiting
  • Compliance

For State

  • State Case Management
  • State Contact Center
  • Workforce Development
  • Salesforce Licensing
  • Government Cloud Wave
  • Salesforce Government HHS (Human & Health Services) Case Management
  • Engagement Center

For City

  • Mobile Connectivity
  • Mobile Case Management
  • Pre-configured Business Processes for HHS Sector
  • Automated Workflows
  • Client Self-Service
  • Shared Communication Platform
  • Custom App Development
  • CRM
  • IoT

For Security & Compliance

  • Support and Compliance with FedRAMP (Federal Risk and Authorization Management Program)
  • Support and Compliance with iRAP (Information Security Registered Assessors Program)
  • Support and Compliance with various U.S. Department of Defense security requirements
  • Event Monitoring and Platform Encryption
  • Compliance Certifications

Pricing Info

Variable and flexible pricing plans are offered for the various solutions that make up Government Cloud. You can contact the vendor for pricing details or to get a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

General Services Administration, New Jersey Transit, Elgin City (Illinois)

Integrations

Government Cloud is a platform that is secure, transparent, and compliant. It can connect with any internal or external systems from any device, and gives you access to numerous developers and partners. You can contact the vendor for specific integration capabilities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A set of cloud management, business, and productivity solutions designed for the government sector

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

When you test different CRM Software apps you shouldn’t only study their features list and provided pricing packages. Keep in mind the product should be meeting your work processes and company so the more flexible their offer the better. Find our which systems are supported by Salesforce CRM and Salesforce Government Cloud and make sure you will get mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this may be a critical factor for many firms.

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