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Compare Salesforce CRM vs OXON

What is better Salesforce CRM or OXON? With a wide range of features, pricing, details, and more to evaluate, finding the right CRM Software for your business is tough. Nevertheless by working with our system, it's easy to match the characteristics of Salesforce CRM and OXON as well as their general rating, respectively as: 9.7 and 8.0 for overall score and 99% and 97% for user satisfaction.

You can also evaluate them feature by feature check out which software is a better fit for your business. Keep in mind to use a free trial first prior to opting in for a plan to see how the software can help you in real setting.

At this time, the best products in our CRM Software category are: Salesforce CRM, HubSpot CRM, Freshsales.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Inbound calls for customer service and support
  • Outbound calls for sales, marketing, and data collection
  • Productivity tools
  • Workforce management and optimization
  • Quality and customer experience management
  • Email
  • B2B sales platform
  • Security and Compliance
  • Web chat
  • Social media communications (Facebook and Twitter)

Pricing Info

OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:

Business – €39/user/month

  • Inbound Campaigns
  • Centralized Database
  • Enhanced Caller ID
  • IVR – interactive voice recognition
  • Free Call Recording
  • Skill-based & Data-driven Routing Using Full Context
  • Virtual Hold & Prioritized Call-Backs
  • Individual and Group Voicemail
  • Advanced call control features
  • Single Customer View Console
  • Case Management & Agent Collaboration
  • Multi-Option Transferring
  • Reporting, Analytics, and Business Intelligence
  • Multichannel ACD for Voice, Email, Chat, & Social
  • Email ticketing / Auto-acknowledgement templates
  • Automatic email and SMS template sending after the call
  • Proactive Notifications

Enterprise – €69/user/month

  • All Business features
  • Voice of the Customer
  • Net Promoter Score
  • Predictive Dialer
  • Proactive survey management tool for telemarketing surveys
  • Mass email and mass SMS sending
  • CRM for B2B clients
  • Make calls and send emails from the system.
  • Tasks creation and monitoring
  • Client history including all communication channels in one place
  • Priority based chat queue
  • Customer interaction history. View what your customer did in the past.
  • Setting a position of chat widget
  • Customizable greetings

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

OXON integrates with the following business systems and applications:

  • Salesforce
  • Zendesk
  • Genesys
  • Avaya
  • Microsoft Dynamics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.

Company Email

info@oxontech.com

Contact No.

Company's Address

Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania

Both Salesforce CRM and OXON were reviewed by a team of reliable SaaS experts who carried out a thorough examination of all core aspects of every solution. Their ultimate score was calculated with unique SmartScore algorithm that calculates a separate partial score to every factor like: main features, customer support, mobile support, security, client satisfaction as well as reviews in other media. We are aware that useful features are not the only aspect important to a business so we make sure we pay attention to all aspects of a solution before calculating its final rating.

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