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Compare Salesforce CRM vs Contactually

What is better Salesforce CRM or Contactually? Buying the ideal CRM Software product is all about evaluating different solutions and identifying the top program for your specific needs. Our exclusive system gives you a fast look at the general rating of Salesforce CRM and Contactually. For general quality and performance, Salesforce CRM scored 9.7, while Contactually scored 9.0. On the other hand, for user satisfaction, Salesforce CRM earned 99%, while Contactually earned 97%.

Below it's also possible to check their features, terms, plans, etc. to determine what application will be more suitable for your company. One key aspect to check is whether the app can toggle on/off permissions on different types of users to secure any confidential corporate data.

In the event you would like to quickly identify the more reliable CRM Software according to our review team we recommend you try out one of these services: Freshsales, Salesforce CRM, HubSpot CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Easy to create email templates
  • IntroMaker
  • Programs for automating workflows
  • Pipelines for managing deals
  • Unlimited contacts
  • Customizable Follow-up reminders
  • Google and iCal integration
  • Open API for custom integration
  • Total contact management all from a single location
  • Article and content sharing
  • ScaleMail and bulk messaging
  • Drip campaigns
  • Facebook, Twitter, and LinkedIn integration
  • Unlimited connections to your email accounts
  • Team management tools as well as contact sharing
  • Plugins for Outlook and Gmail

Pricing Info

Basic – $45/month or $39/month (billed annually)

  • Bulk Messaging (Daily)
  • iPhone and Android Apps
  • Zapier, Mailchimp, Integrations
  • Contact Profile Enhancement

Professional – $69/month or $59/month (billed annually)

  • All Basic plan features, plus:
  • Best-Time-To-Send Email Intelligence
  • Lead/New Contact Assignment
  • Personal Automated Campaigns
  • Advanced Team Management
  • Onboarding + Product Training
  • Deal Management Workflow
  • Contact Relationship Insights
  • Email/Text Template Library
  • API Access

Accelerator – $119/month or $99/month (billed annually)

  • All Basic and Professional features, plus:
  • Complimentary Contact Database Creation
  • Dedicated Customer Success Manager
  • Lead Nurturing Content
  • Complete Business Systems
  • Referral Generation

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Contactually integrates with the following business systems and applications:

  • Gmail
  • MailChimp
  • Mad Mimi
  • Zapier
  • Facebook
  • Twitter
  • LinkedIn

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Contactually is a web-based customer relationship management tool that allows companies to oversee and manage communication activities.

Company Email

help@contactually.com

Contact No.

Company's Address

1005 7th St. NW, Suite 100,
Washington, D.C. 20001
USA

Please pay attention to the fact that even though both Salesforce CRM and Contactually may provide an outstanding array of features each software could be created for a different business size. If you are studying different apps you should give some attention to a company size they are meant for. Specific elements might scale up efficiently for huge enterprises but if you have a small or mid-sized business it’s frequently better to stay away from paying for customized features that you may never use.

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