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Compare Salesforce CRM vs Commence CRM

What is better Salesforce CRM or Commence CRM? To make sure you get the most helpful and productive CRM Software for your business, you have to compare products available on the market. For instance, here it is possible to match Salesforce CRM’s overall score of 9.7 against Commence CRM’s score of 8.5. You may also review their general user satisfaction: Salesforce CRM (99%) vs. Commence CRM (100%).

What’s more, you can compare their good and bad points feature by feature, including their terms and conditions and rates. By comparing products you are improving your chances to select the right software for your needs. It goes without saying you have to know your unique needs to realize which service matches those needs.

Those of you who want to save some time or want a CRM Software recommendation from our team might want to take a look at these top choices for the current year: HubSpot CRM, Salesforce CRM, Freshsales.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • “Conversations” internal chat
  • Account management
  • Analytics
  • Contact management
  • Customer service/help desk
  • Full mobile support
  • Google apps integration
  • Lead ranking and scoring
  • Marketing campaign management
  • Organization chart
  • Outlook integration
  • Pipeline management
  • Project management
  • Sales management
  • Sales performance
  • Social CRM

Pricing Info

Commence CRM offers four editions. All editions billed annually. Monthly billing is also available, call the vendor for pricing details. Minimum 5 users.

Sales CRM: $19 user/month

  • Accounts and contacts
  • Customizable dashboard
  • E-mail integration
  • Forecast and reporting
  • Lead scoring and assignment
  • Mobile
  • Sales analytics
  • Sales opportunity management
  • Task, alerts, reminders

Marketing CRM: $35 user/month

  • Includes Sales CRM features plus:
  • Document library
  • Drip marketing
  • Letter templates
  • Marketing analytics
  • Marketing automation
  • Mass email
  • Web to lead capture

Customer Service CRM: $50 user/month

  • Includes Marketing CRM features plus:
  • Automated ticketing system
  • Customer service
  • FAQ
  • Knowledgebase
  • New customer portal
  • Reporting
  • Support analytics
  • Support dashboard

Project Management CRM: $65 user/month

  • Includes Customer Service CRM features plus:
  • Group calendaring
  • Project dashboard
  • Project management
  • Project tasks
  • Reporting
  • Time slips

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Hewlett Packard, Arcadia, Software CPR, Med Supply Partners

Integrations

Commence CRM is built with industry standard technology that offers both scalability and high performance. An Application Programming Interface (API) enables integration between Commence CRM and other third party applications.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Commence CRM is an online CRM for small to mid-size companies. You can use the app for improved market segmentation, and increased sales and profitability.

Company Email

sales@commence.com

Contact No.

Company's Address

2 Industrial Way West, 2nd Floor, Eatontown, New Jersey 07724, USA

You should note that while both Salesforce CRM and Commence CRM may provide a top quality set of features each software may be aimed at a different company size. If you are analyzing various solutions you should give some attention to a company size they are catering to. Certain elements might scale up efficiently for big enterprises but if you own a small or medium business it’s often better to refrain paying for customized features that you may never have a chance to use.

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