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Compare Salesforce CRM vs Automational

What is better Salesforce CRM or Automational? It’s a good idea to use our scoring system to help you get a general idea which CRM Software product is will work better for your business. For overall product quality, Salesforce CRM received 9.7 points, while Automational gained 8.1 points. Meanwhile, for user satisfaction, Salesforce CRM scored 99%, while Automational scored 100%.

Information regarding their unique elements, tools, supported platforms, customer service, plus more are available below to help you get a more correct assessment. Remember to purchase only the tools your company needs so you don’t waste money for functions which are redundant.

Our experts made sure to review all popular CRM Software products offered on the market, but among them these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $100

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Organization and Management
  • Task Management
  • Link Relationships
  • Tagging
  • Social Profile Discovery
  • Targeter Marketing List Builder
  • Contact Record Customization
  • Email Campaign Builder
  • Drag & Drop Editor
  • Template Library
  • Mobile/Responsive
  • Personalize Messages
  • Import Data/Add to List
  • Web Forms/Subscriptions
  • Drip Marketing
  • Interactive Triggers and Actions
  • Marketing Campaign Automation
  • Common & Customizable Marketing Automation Templates
  • Web Forms
  • Web Analytics
  • Lead Scoring

Pricing Info

Starter Plan – $100/month

  • 2 Users
  • 10,000 Emails / Month
  • 5,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Personal Onboarding Support

Standard Plan – $200/month

  • 4 Users
  • 30,000 Emails / Month
  • 10,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Personal Onboarding Support

Team Plan – $400

  • 8 Users
  • 100,000 Emails / Month
  • 50,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Premium Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Automational integrates with the following business systems and applications:

  • Outlook
  • Google Apps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Automational is a unified platform for small businesses that combines CRM, email marketing, and marketing automation.

Company Email

sales@automational.com

Contact No.

Company's Address

5901 Peachtree Dunwoody Road
NE Suite B500
Atlanta, GA 30328
United States

Every time you pick a product that you think will work best for your team you shouldn’t simply focus on what professionals have to say about it. Quite frequently personal experience with the software may be different, depending on your own preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for every product to give you a quick overview of how real users of Salesforce CRM and Automational evaluate their experience with the software. Our system is built around detailed analysis of product mentions on other sites, social networks as well as blogs, so you will receive a comprehensive and credible picture of what other customers think about each product. In this case Salesforce CRM has a total satisfaction rating at 99% while for Automational 100% of people express they had an enjoyable experience with it.

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