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Compare Salesforce CRM vs amoCRM

What is better Salesforce CRM or amoCRM? There is a wide range of CRM Software products available for businesses right now. The best way to find out which product fits your needs best is to compare them side by side. As an example, here you can review Salesforce CRM and amoCRM for their overall score (9.7 vs. 8.8, respectively) or their user satisfaction rating (99% vs. 100%, respectively).

It’s also possible to check their functions and pricing stipulations as well as other helpful details below. When matching products make sure to compare their related capabilities and mark their differences to get a clearer picture of both deals. Similarly, bear in mind to evaluate other issues such as security, backup, intuitiveness, and customer service.

Those of you who are pressed for time or would like to get a CRM Software recommendation from our experts may want to try out these top choices for this year: Freshsales, HubSpot CRM, Salesforce CRM.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Account and Contact Management
  • Opportunity Management and Score
  • Lead Management
  • Sales Data
  • File Sync
  • File Sharing
  • Sales Forecasting
  • Salesforce Mobile App
  • Contact Manager
  • Real-Time Visibility
  • Drag-and-Drop Interface
  • Dashboards
  • Visual Workflow
  • Multi-Currency Support
  • In-Line Editing
  • Lead Assignment and Routing
  • Rules-Based Lead Scoring
  • Einstein Lead Scoring
  • Web-to-Lead Capture
  • Campaign Management
  • Duplicate Blocking
  • Mass Email
  • Salesforce Engage
  • Email Templates
  • Campaign Influence
  • Einstein Activity Capture
  • Calendar
  • Sales Console App
  • Enterprise Territory Management
  • Opportunity Splits
  • Salesforce CPQ and Billing
  • Contracts, Orders, Quotes, Products, and Price Books
  • Chatter, Files, Topics, and Recommendations
  • Case Management
  • Lightning Bolt Solutions
  • Partner Communities
  • Lead Registration
  • Roles and Permissions
  • Process Builder
  • Lightning Platform
  • Web Services API
  • Google Apps Integration
  • File Storage Per User
  • Sandbox

Pricing Info

Salesforce CRM offers four SMB and enterprise pricing plans billed annually. Give the details a look, and select your plan. You can also test Salesforce with a free demo version of the software. Start your free demo of Salesforce here.

Lightning Essentials – $25/user/month

  • Account & Contact Management
  • Opportunity Management
  • Lead Management
  • Web-to-Lead Capture
  • Email Templates
  • Task Management
  • Activity Feed
  • Salesforce Mobile App (with Offline Functionality)
  • Chatter
  • Files
  • Configurable Reports and Dashboards
  • Case Auto-Assignment
  • Case Management
  • AppExchange
  • Lightning App Builder
  • Einstein Activity Capture
  • Data and File Storage per User
  • Inbox Mobile and Desktop Apps
  • Unlimited Online Training
  • Online Case Submission
  • Standard Success Plan

Lightning Professional – $75/user/month

  • All Features of Lightning Essentials, plus…
  • Lightning for Gmail/Outlook
  • Topics and Recommendations
  • Developer Sandbox
  • Lead Assignment and Routing
  • Mass Email
  • 2 Roles and Permission, Profiles and Page Layouts
  • 1 Sales Console App
  • 3 Record Types per Object
  • 5 Process Builder per Org
  • Rules-Based Lead Scoring
  • Person Accounts
  • Order
  • Lightning Sync
  • Products and Price Books
  • Quotes
  • Contracts
  • Google Apps Integration
  • Duplicate Blocking
  • Campaign Management
  • Forecasting Mobile App
  • Lead Registration
  • 3 Campaign Influence
  • Collaborative Forecasting
  • Knowledge (read-only)

Lightning Enterprise – $150/user/month

  • All Features of Lightning Professional, plus…
  • 5 Campaign Influence
  • Sales Teams
  • Calendar
  • Opportunity Score
  • Forecasting: Custom Opportunity Fields
  • Opportunity Splits
  • Enterprise Territory Management
  • Advanced Reporting Features
  • Lightning Platform
  • Unlimited Process Builder per Org
  • Workflow and Approval Automation
  • Unlimited Roles and Permissions, Record Types per Object, Configurable Profiles and Page Layouts
  • 1 Partial Sandbox
  • Web Services API

Lightning Unlimited – $300/user/month

  • All Salesforce CRM Features and Capabilities

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Time Warner Cable, Dell, American Red Cross, Comcast, Wells Fargo

Integrations

Salesforce CRM integrates with the following business systems and applications:

  • Force.com
  • Heroku
  • ExactTarget Fuel
  • Third-party apps at Salesforce AppExchange
  • Service Cloud
  • Marketing Cloud
  • Pardot,
  • Desk.com
  • Analytics Cloud
  • Data Cloud
  • JIRA
  • Freshdesk
  • FinancialForce
  • LeadExec
  • Samanage
  • Zuora
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Salesforce CRM is a software app that lets you track all customer information and interactions in one location to follow more leads.

Company Email

info@salesforce.com

Contact No.

Company's Address

Salesforce.com, Inc.
The Landmark at One Market
Suite 300
San Francisco, CA 94105
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact management
  • Webforms
  • Landing pages
  • Custom fields
  • Email integration
  • Import/export
  • Lead management
  • Low cost
  • Multi-currency
  • No contracts
  • Sales pipeline
  • Sales reports
  • Lead generation
  • Lead nurturing
  • Tags
  • Task management
  • Widget integrations
  • API
  • Webform builder
  • Customer activity tracking
  • Design settings
  • Webform placement
  • Mobile CRM app
  • Business card scanner
  • 2-way email sync
  • Personal and shared inboxes
  • Contact sync
  • Caller ID
  • Smart notifications
  • Cloud sync
  • Lead grabbing from email
  • Smart email addresses
  • Email marketing
  • Email templates
  • Built-in VoIP
  • One-click dialing
  • Call recording and logging
  • Built-in team messaging
  • Call redirection
  • Sales automation
  • Pipeline automation
  • Recurring sales

Pricing Info

amoCRM offers three enterprise pricing plans for users to choose from and a 14-day free trial where they can explore all of its features. The pricing options are detailed below:

Base – $15/month/user

  • 12,500 contacts
  • 2,500 leads
  • 100 custom fields
  • 200 Mb file storage
  • 50 free business card scans via mobile app
  • Custom fields for leads and contacts
  • Merge duplicates
  • Google Analytics & Website integration
  • Sales pipeline
  • Custom pipeline stages
  • Sync & save all email correspondence
  • Activity Report
  • User & group permissions
  • Consolidated sales reports
  • Search for bottlenecks in the sales process
  • Secure connection (SSL certificate)
  • Permanent data backup
  • Full REST-API
  • Email/SMS marketing
  • Online Chat
  • Technical support

Advanced plan – $25/month/user

  • Everything included in the Base plan, plus
  • 25,000 contacts
  • 5,000 open leads
  • 200 custom fields
  • 400 Mb file storage
  • Business processes & auto-created tasks
  • Add required fields
  • Digital Pipeline (automation)
  • Customers lead management
  • Branches and teams for process tracking
  • KPIs
  • Sales plan
  • Call analysis
  • Sales forecasting
  • All visits of account users are logged
  • Limit visits by IP address by blacklisting and whitelisting
  • Third-party app notification (Webhooks)
  • Own widgets
  • Dashboard widget customization

Enterprise plan – $45/month/user

  • Everything included in the Advanced plan, plus
  • 50,000 contacts
  • 10,000 open leads
  • 400 custom fields
  • 800 Mb file storage
  • Lead scoring
  • Periodic backup with archive sent via email
  • Activity monitoring

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pinnacle Human Resources, Kessel Hirsch & Goldman, Brown Star Insurance

Integrations

amoCRM lets you create a complete arsenal of sales tools you need. Here are the third-party apps you can connect with the system:

  • Zapier
  • Stripe
  • Viber
  • Telegram
  • Skype
  • Facebook Messenger
  • Facebook
  • Gmail
  • WeChat
  • LiveChat
  • Tidio Chat
  • RingCentral
  • Quickbooks
  • ActiveCampaign
  • Google Ads
  • Google Analytics
  • Wufoo
  • Zendesk
  • Dropbox
  • MailChimp
  • Twilio
  • SharpSpring
  • PieSync
  • Formstack
  • WordPress
  • Unbounce
  • Olark
  • SnapEngage
  • Kixie
  • Mandrill
  • Asterisk
  • VoxImplant
  • Toky

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

amoCRM is a robust CRM software that streamlines lead generation and sales processes with its automated digital pipeline.

Company Email

support@amocrm.com

Contact No.

Company's Address

QSOFT LLC
222 Columbus Ave Suite 407
San Francisco, CA 94133-4589

When you select a software that you think will work best for your business you shouldn’t just pay attention to what reviewers have to say about it. In many cases individual experience with the service may be different, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every product to give you an immediate impression of how actual users of Salesforce CRM and amoCRM estimate their contact with the service. Our algorithm is based on advanced analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a complete and reliable landscape of what other users think about every software. In this example Salesforce CRM has a total satisfaction rating at 99% while for amoCRM 100% of users claim they had a positive experience with it.

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