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Compare Salesforce Platform vs Bomgar Remote Support

What is better Salesforce Platform or Bomgar Remote Support? Comparing Salesforce Platform and Bomgar Remote Support, it is simple to see which IT Management Software product is the better option. This ensures that your organization can select the most productive and efficient software. You can check the specifics, such as available tools, pricing, plans offered by each vendor, offer terms, and more

We also let you evaluate their total scores to know which one looks to be more beneficial for your firm. Salesforce Platform has 9.3 points for overall quality and 98% rating for user satisfaction; while Bomgar Remote Support has 8.6 points for overall quality and 98% for user satisfaction. You can also check which software business is more dependable by sending an email request to both and check which one replies faster.

Our team put a lot of effort to review all popular Application Development Software solutions available out there, but among them these three caught our special attention: Salesforce Platform, Docker, BitBucket.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Lightning
  • Integration Services
  • AI Services
  • Process Automation
  • Developer Tools
  • Trusted Cloud
  • Mobile Services

Pricing Info

Lightning Platform Starter Plan – $25/user/mo (billed annually)

  • 10 Custom Apps
  • Process Builder (processes per org)
  • Workflow and approval automation
  • Lightning App Builder
  • AppExchange
  • Component Framework

Lightning Platform Plus Plan – $100/user/mo (billed annually)

  • 110 Custom Apps
  • All features of the Lightning Platform Starter Plan

Platform Unlimited Plan – contact for quote

  • 2000 Custom Apps

All features of the above 2 plans, plus:

  • Heroku
  • Einstein Platform Services

Einstein Platform Services – contact for quote

  • Build custom models
  • Embed image recognition into any Salesforce app
  • Integrate with your Salesforce workflows

Lightning External Apps – contact for quote

  • Bring your vision to life in weeks
  • Easily integrate content and external data
  • Incorporate prebuilt components and templates

Salesforce Connect – contact for quote

  • Bring any type of structured or unstructured data with custom API integrations
  • Connect to ERP data with no-code integrations
  • Integrate high volumes of streaming device data with event-driven architectures

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Brown-Forman, Crossmark, Philips Healthcare

Integrations

Salesforce Platform offers robust APIs and tools to minimize integration time and enhance the capabilities of back-office systems. You can use them to link various systems – data that resides in external HR, supply chain, and ERP products, or on-premise solutions such as Microsoft, Oracle, and SAP – to create a unified view of your buyers.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A platform-as-a-service (PaaS) that enables developers to create and deploy cloud apps.

Company Email

Company's Address

Salesforce.com Inc.
The Landmark @ One Market
Suite 300
San Francisco,
CA 94105

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $1,795

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Secure Remote Access
  • Remote Desktop and Servers
  • Help Desk Administration
  • Collaboration Support
  • Session Forensics
  • Cloud Access Control
  • Two-Factor Authentication
  • Access Notification and Authorization
  • Web and Mobile Consoles
  • Access Extender
  • Credentials Management

Pricing Info

Bomgar offers 3 pricing plans:

Cloud – $1,995 per concurrent license, billed annually

  • Advanced features for teams. The vendor handles the infrastructure.

Term Appliance – $1,795 per concurrent license, billed annually (does not include the cost of the appliance)

  • Advanced features for teams. Deploy in your own data center or on-site.

Owned Appliance – One-time purchase (get a quote)

  • Advanced features for teams. Deploy in your own data center or on-site.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

InterContinental Hotels Group, Williams-Sonoma, eBay

Integrations

Bomgar has pre-defined integration support for help desk ticketing systems. Additionally, the software interfaces with Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, FreshService, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunView ChangeGear, Symantec, SysAid, TOPdesk, and Zendesk.

Bomgar also integrates with credential managers such as HP ArcSight, Lieberman Software, ServiceNow, Splunk, and Thycotic. For more information regarding this service, contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access.

Company Email

info@bomgar.com

Contact No.

Company's Address

578 Highland Colony Parkway
Paragon Centre, Suite 200
Ridgeland, Mississippi 39157
USA

The solutions analyzed on this page are only a small part of our complete IT Management Software category and you should take into account that there may be more reliable solutions out there. If you want to guarantee you make the best possible choice for your team we strongly suggest that you try out more solutions first. You may also want to study our top 10 IT Management Software ranking to find out which software are currently the highest-rated ones and dominate the market.

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