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Compare Salesforce Field Service Lightning vs Zoho Projects

What is better Salesforce Field Service Lightning or Zoho Projects? Finding the suitable Project Management Software product is as easy as contrasting the solid and low functionalities and terms offered by Salesforce Field Service Lightning and Zoho Projects. Here it's also possible to match their total scores: 9.4 for Salesforce Field Service Lightning vs. 9.1 for Zoho Projects. Or you can check their general user satisfaction rating, 100% for Salesforce Field Service Lightning vs. 100% for Zoho Projects.

We suggest that you put some effort and study their unique features and determine which one is the better alternative for your company. Likewise, remember to factor in your company’s or industry’s unique case, for example, a multilingual software for a global team or a mobile version to help you work in the field.

Those of you who want to save some time or could use a Field Service Management Software - FSM recommendation from our team might want to examine these top choices for the current year: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time Logging
  • Invoicing
  • Project Budgeting
  • Expense Tracking
  • Resource Utilization
  • SLA Integration
  • Dependencies
  • Critical Path
  • Kanban Board for Tasks and Issues
  • Forums and Discussions
  • Project Feed
  • Global/Project Dashboards
  • Custom widgets, views, and fields
  • Import from JIRA and Basecamp
  • Custom Permissions (Roles & Profiles)
  • Android app (along with iPhone app which is already mentioned)
  • Bitbucket Integration
  • Custom Domain

Pricing Info

Zoho Projects offers a free version but it also has 3 different plans, each varying depending on the type of business you have and what your business needs:

Free

  • 5 Users
  • 2 Projects
  • Google Apps Integration
  • Custom Status for Tasks
  • Feeds
  • Calendar & Forums
  • 10MB of Attachment Files

Standard – $25 per month ($20 per month if billed annually + applicable tax)

  • 10 Projects
  • Maximum of 15 Users
  • 5 Project Templates
  • 5GB of Attachment Files
  • Time Tracking
  • Subtasks and Task Reminders
  • Task Duration (in Hours)
  • Task Dependency (Finish-to-Start)
  • Sync to Google Task
  • Basic Issue Tracking for All Projects
  • Gamescope
  • CRM Integration

Express – $50 per month ($40 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $2 for every additional user per month
  • Includes All Standard Features
  • 10 Project Templates
  • 20GB of Attachment Files
  • Customizable Views (Task/Issue)
  • Recurring Tasks
  • Editable Gantt Chart Within a Project
  • Invoice & Books Integration
  • Project Budget
  • Timesheet Approval

Premium – $100 per month ($85 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $3 for every additional user per month
  • Includes All Express Features
  • 20 Project Templates
  • 100GB of Attachment Files
  • Resource Utilization Chart Within a Project
  • Work – Planned vs Actual
  • 4 Task Dependency Types
  • Business Hours, Skip Weekends & Holidays
  • Multiple Integrations
  • Strict Project Management
  • Automation for Issues and Business Rules

Enterprise – $150 per month ($125 per month if billed annually + applicable tax)

  • Unlimited Projects
  • 25 Users
  • $4 for every additional user per month
  • Includes All Premium Features
  • 120GB of Attachment Files
  • 30 Project Templates
  • Customizable Fields (Project/Task/Issue)
  • Custom Domain
  • Global Resource Utilization Chart
  • Global Gantt Chart
  • SLA for Issues
  • Critical Path

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Intel, Jaguar, Ogilvy

Integrations

Zoho Projects is integrated with the following Zoho applications:

  • Zoho CRM
  • Zoho People
  • Zoho Desk
  • Zoho Invoice
  • Zoho Analytics
  • Zoho Docs
  • Zoho Assist
  • Zoho Books
  • Zoho Mail
  • Zoho Meeting
  • Zoho Cliq

This project management solution also works well with the following third-party apps and add-ons:

  • Google Calendar
  • Google Tasks
  • Google Spreadsheets
  • Google Drive
  • Google Apps Marketplace
  • MS Excel
  • Microsoft Projects
  • OneDrive
  • MS Outlook Calendar
  • Microsoft Office 365
  • Microsoft Teams
  • Jira
  • Basecamp
  • Dropbox
  • BoxGithub
  • Bitbucket
  • iCal
  • Crashlytics
  • Slack
  • Zapier
  • Chrome Extension
  • iOS
  • Android

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software solution designed to streamline the process of project management using its fully automated and highly customizable features.

Company Email

support@zohoprojects.com

Contact No.

Company's Address

4141 Hacienda Drive,
Pleasanton, CA 94588
USA

Every time you compare different Project Management Software products you shouldn’t only study their features list and provided pricing packages. Keep in mind the service must be matching your needs and team so the more flexible their offer the better. Check which OSes are supported by Salesforce Field Service Lightning and Zoho Projects and be certain you will get mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, because this might be a deal breaker for many firms.

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