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Compare Salesforce Field Service Lightning vs Workfront

What is better Salesforce Field Service Lightning or Workfront? If you wish to get a easy way to decide which Project Management Software product is better, our proprietary system gives Salesforce Field Service Lightning a score of 9.4 and Workfront a score of 9.0 for total quality and performance. At the same time, Salesforce Field Service Lightning is rated at 100%, while Workfront is rated 94% for their user satisfaction level.

You can also review their product details, such as features, tools, options, plans, pricing, and others. Find out whether the solution can customize a few of its funnels to guarantee it complements your own business workflows.

In the event you would like to quickly locate the optimal Field Service Management Software - FSM according to our experts we suggest you try out these solutions: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 94%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project and Portfolio Management
  • Resource Management
  • Capacity Planning
  • GANTT Charts
  • Workflow Automation
  • Request Management
  • Approvals
  • AGILE Project Management
  • Team Collaboration
  • Document Management
  • Social Recognition
  • Mobile Access
  • My Work Queue
  • Outlook Integration
  • Notifications and Updates
  • Reports and Dashboards
  • Time Tracking
  • Enterprise-Grade Security
  • Integrations and API
  • Online Proofing
  • Digital Asset Management

Pricing Info

Workfront offers 4 enterprise pricing packages. The pricing of all 4 plans are quote based.

Workfront Team Plan

  • Advanced reporting and dashboards
  • Approve projects and work
  • Automatically assign work
  • Capture the information you need
  • Custom branding
  • Integrate with storage tools
  • Make and receive requests
  • Mobile apps
  • My Work dashboard
  • Plan and manage work
  • Project resource management
  • Standard support
  • Team Agile views
  • Team resource management
  • Timesheets
  • Unlimited collaboration

Workfront Pro Plan

All the features of Team Plan, plus:

  • Advanced custom branding
  • Automated request approvals
  • Automated review and approvals
  • Business case alignment
  • Create your own integrations
  • Demand management
  • Department resource scheduling
  • Interactive website review
  • Manage work across teams
  • Premium digital proofing
  • Productivity tool integrations
  • Project Agile views
  • Resource planning
  • Standard support
  • Track time across teams
  • Unlimited collaboration
  • Unlimited reporting and dashboards

Workfront Business Plan

All the features of Pro Plan, plus:

  • Advanced custom branding
  • Advanced resource scheduling
  • Alignment Scorecards
  • Centralized work management
  • Cross-departmental automated approvals
  • Multi-department demand management
  • Portfolio Optimizer
  • Premium support
  • Real-time integrations
  • Unlimited collaboration

Workfront Enterprise Plan

All the features of Business Plan, plus:

  • Advanced custom branding
  • Audit rights
  • Corporate Portfolio Optimizer
  • Enterprise resource scheduling
  • Global demand management
  • Plan and manage work for the entire enterprise
  • Premium support
  • Unlimited collaboration
  • Whitelist IP

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sony, Metlife, NBC Universal, Cisco

Integrations

Workfront supports integrations with the following business systems and applications:

  • Salesforce Marketing Cloud
  • Jive
  • JIRA
  • ProofHQ
  • Google Drive
  • Dropbox
  • Box
  • Salesforce Sales Cloud
  • Microsoft Outlook
  • WebDAM
  • Widen

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Workfront is the only solution that expertly manages all of your work not just projects.

Company Email

info@workfront.com

Contact No.

Company's Address

Workfront
3301 N Thanksgiving Way Ste. 100
Lehi, UT 84043
USA

In the event you continue having second thoughts about which app will be best for your company it may be a good idea to check out each service’s social metrics. Such metrics are frequently an indicator of how popular every app is and how wide is its online presence. For instance Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time Workfront Twitter is followed by 5547 users.

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