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Compare Salesforce Field Service Lightning vs Workep

What is better Salesforce Field Service Lightning or Workep? Choosing the most appropriate Project Management Software for your company is not that easy with various features, choices, and offers to check. On the other hand, using our review directory will allow you to streamline the necessary steps by showing all crucial products in a single place.

For example, you can compare Salesforce Field Service Lightning and Workep for their tools and overall scores, namely, 9.4 and 8.0, respectively. Likewise, you can check which one has better general user satisfaction rating: 100% (Salesforce Field Service Lightning) and 98% (Workep) to determine which product is better for your organization. Don’t just buy the service with the lowest price, but the software that has the most cost-effective value.

Our team put a lot of effort to review all popular Field Service Management Software - FSM products that you can find out there, but among all the ones we reviewed these three caught our special attention: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Project Management
  • Task Management
  • Gantt Chart
  • Time tracker
  • Budget tracker
  • Voice notes
  • Templates
  • Roles
  • Integration with G Suite
  • Inbox
  • Search
  • Sendable Task URLs
  • Activity feed
  • Add assignees, attachments, and due dates to tasks
  • Automatic updates to email/inbox
  • Create custom views (to-do list, Kanban or Gantt)
  • Get notifications and reminders
  • Android and iOS
  • Project Sections and Milestones
  • Real-time updates
  • See team members’ tasks and priorities
  • Project and task creation
  • Comments on tasks
  • Task dependencies
  • Integrations: Slack, GitHub, Zapier

Pricing Info

Lite – Free

  • Unlimited tasks, projects, and files
  • Up to 10 team members
  • Up to 1 Team
  • G Suite Integrations
  • Basic platform


Growth – $9.99/user per month

  • All Lite features, plus:
  • No team member limit
  • Unlimited teams
  • Admin controls (Roles)
  • Advanced Gantt chart
  • Time tracker
  • Budget tracker
  • Project Templates
  • Voice notes
  • External integrations: Slack, GitHub, Zapier
  • Priority support


Enterprise – $19.99/user per month

  • All Growth features, plus:
  • API access
  • Backups
  • Fully personalized training
  • Flexible and advanced reports

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Workep integrates with the following business systems and applications:

  • Google Suite
  • Google Drive
  • Google Calendar
  • Gmail
  • Google Sheets
  • Google Docs
  • Google Slides
  • Hangouts
  • Google Chat

External:

  • Slack
  • GitHub
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Workep connects teams around the world, brings all the work in one place to break down the barrier of distance.

Company Email

juanita@workep.com

Contact No.

Company's Address

11930 NORTH BAYSHORE, Miami, FL, 33181

It may not always be enough to simply compare Salesforce Field Service Lightning and Workep against each other. While useful tools, pricing plans and user reviews are all important and should be included when making a final decision, you should also check out the recognition and awards merited by each product. Frequently a less dominant product may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which shows that regardless of lesser market presence it’s a significant contender to the apps that rule the market.

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