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Compare Salesforce Field Service Lightning vs TracTime

What is better Salesforce Field Service Lightning or TracTime? Today’s companies require the top Project Management Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to assess Salesforce Field Service Lightning and TracTime down to the very details of their individual offers.

You can even examine our overall scoring values, which rate the software overall quality and performance. Salesforce Field Service Lightning got a 9.4 score, while TracTime has a score of 5.0. Likewise, you may compare their general user satisfaction rating: 100% (Salesforce Field Service Lightning) against 100% (TracTime). Remember to opt for the software that best addresses your top issues, not the software with the higher number of features.

Our experts made sure to review all popular Field Service Management Software - FSM services offered out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, ProntoForms, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 5.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Bidding
  • Change Orders
  • Cost Management
  • Daily Log
  • Document Management
  • Facility Management
  • Procurement
  • Punch List
  • Scheduling
  • Timecard
  • Dispatch
  • Inventory Management
  • Service Contracts
  • Service Quotes
  • Work Orders

Pricing Info

TracTime pricing is available on a by quote basis only. Contact TracTime directly for more detailed pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

TracTime's construction scheduling software is an innovative, critical path system that is designed with simplistic ease and user friendliness.

Company Email

Contact No.

Company's Address

San Marcos, California 92079-1616
United States

It may not always be sufficient to just compare Salesforce Field Service Lightning and TracTime against one another. While specific functionalities, pricing plans and user experience are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards won by each service. Very often a less popular service may turn out to be an amazing choice that was distinguished with SaaS awards such as our Great User Experience Award which shows that in spite of limited market popularity it’s a significant contender to the apps that rule the market.

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