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Compare Salesforce Field Service Lightning vs Tick

What is better Salesforce Field Service Lightning or Tick? When you compare Salesforce Field Service Lightning and Tick, you can actually see which Project Management Software product is the more suitable option. This guarantees that your organization will be able to choose most productive and useful software. You can check the details, including available tools, pricing, plans offered by each vendor, offer terms, and many more

We also let you check their all round scores to know which one seems to be more suitable. Salesforce Field Service Lightning has 9.4 points for overall quality and 100% rating for user satisfaction; while Tick has 8.5 points for overall quality and 96% for user satisfaction. Similarly, you can also find out which vendor is more reliable by sending an an email question to both vendors and see which one replies faster.

Users who are pressed for time or could use a Field Service Management Software - FSM recommendation from our experts may want to investigate these top choices for the current year: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Billable and non-billable hours
  • Employee database
  • Export reports
  • Instant budget feedback
  • Mobile time tracking
  • Online time tracking
  • Project budget tracking
  • Project overview
  • Running timers
  • Set budgets for individual tasks
  • Time per project reporting
  • Timecard

Pricing Info

Tick offers a 30-day free trial and 5 different enterprise pricing plans for users to consider:

1 Project – Free

  • Unlimited people
  • Basecamp integration

10 Projects – $19/month

  • Unlimited people
  • Basecamp integration

30 Projects – $49/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

60 Projects – $79/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

Unlimited Projects – $149/month

  • Unlimited people
  • Basecamp integration
  • Recurring projects

All plans allow unlimited archived projects. Archived projects do not count against your plans project limit.

All plans also include:

  • Desktop timers and iPhone app
  • Full reporting
  • RSS project tracking
  • SSL for secure web pages
  • Unlimited people, clients, and tasks

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Ideal Project Group

Integrations

Tick connects to more than 750 other web apps including:

  • Asana
  • Trello
  • Zapier
  • FreshBooks

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Tick is a time tracking software solution that helps teams easily track time and hit their budgets.

Company Email

support@tickspot.com

Contact No.

Company's Address

Please note that while both Salesforce Field Service Lightning and Tick may have a reliable array of features every software might be designed for a different company size. If you are comparing features you may want to pay attention to a business type they are catering to. Some functionalities might scale up effectively for big enterprises but if you have a small or medium business it’s often better to avoid paying for advanced features that you might never actually use.

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