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Compare Salesforce Field Service Lightning vs Tenrox

What is better Salesforce Field Service Lightning or Tenrox? If you wish for a competent Project Management Software product for your company you must invest time and assess a wide range of alternatives. It doesn’t have to be challenging, and can be as quick as matching their functionalities in a table like the one below. You will also get a quick idea how each product works. For instance, on this page you can find Salesforce Field Service Lightning’s overall score of 9.4 and compare it against Tenrox’s score of 6.8; or Salesforce Field Service Lightning’s user satisfaction level at 100% versus Tenrox’s 100% satisfaction score.

The assessment can help you identify the good and bad points of each application, and make up your mind on which one suits you requirements better. Aside from the robust features, the solution that is easy to understand and use is always the better option.

If you would like to quickly decide on the more reliable Field Service Management Software - FSM according to our review team we suggest you take a look at the following services: ProntoForms, Salesforce Field Service Lightning, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 6.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Visual workflow-driven architecture
  • Full multiple tax, multiple currency, multi company support
  • Built on the Microsoft technology stack
  • Taking maximum advantage of Microsoft Workflow Foundation
  • Web application acceleration ensures worldwide coverage
  • Tenrox software is Windows certified, validated on an annua
  • SAS-70 Type II certified on-demand solution
  • Secure single sign-on configured to work with your director
  • Budget, status, cost and billing reports
  • Gold certified Microsoft solution partner
  • Gantt chart
  • Leave Time Management
  • Resource Breakdown Structure (RBS)
  • Project Costing
  • Budgeting
  • Inter-Company Chargeback
  • Accurate effort tracking
  • Capacity Planning
  • Skill Management
  • Resource Forecasting

Pricing Info

Tenrox cost details are by quote only.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Pentagon, US Army, Pfizer, IBM, Yellow Pages Group, Phoenix Insurance

Integrations

  • Accounting systems -Great Plains, Navision, Solomon, Sage MAS, Accpac, Peachtree, Pro (SBT)
  • SAP Business One
  • Epicor
  • QuickBooks
  • Intacct
  • Payroll – ADP, Ceridian, Paychex
  • ERP – SAP, Oracle, PeopleSoft, JD Edwards, Lawson, Epicor
  • Microsoft Project
  • SharePoint
  • CRM – Salesforce.com and Microsoft CRM
  • HR – Taleo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

General Info

The only true workflow-driven project and service delivery solution for today’s globally dispersed project workforce.

Company Email

info@uplandsoftware.com

Company's Address

275 Boul. Armand-Frappier, Laval, Quebec, Canada

In case you are still having second thoughts about which service will work best for your company it may be a good idea to check out each service’s social metrics. These metrics are frequently a sign of how popular every software is and how large is its online presence.For instance, if you look at Salesforce Field Service Lightning LinkedIn account you’ll find out that they are followed by 1055129 people. In case of Tenrox the volume of followers on their LinkedIn page is 0.

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