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Compare Salesforce Field Service Lightning vs Teamwork

What is better Salesforce Field Service Lightning or Teamwork? There is a wide range of Project Management Software products available for businesses these days. The best way to find out which one fits your needs best is to examine them side by side. As an example, here you can review Salesforce Field Service Lightning and Teamwork for their overall score (9.4 vs. 9.0, respectively) or their user satisfaction rating (100% vs. 98%, respectively).

You can also examine their functions and pricing stipulations as well as other helpful information below. When matching products make sure you check their corresponding advantages and mark their distinctive elements to obtain a clearer picture of both deals. Similarly, remember to assess other factors including security, backup, usability, and customer service.

We realize that not all businesses have the time to try out a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Calendar
  • Cross Project Dependencies
  • Interactive Gantt Charts
  • Project Templates
  • Risk/Benefit Analyzer
  • Scheduling
  • Supports Multiple Projects
  • Add Recurring Tasks
  • Group Tasks by Projects
  • Set Priorities
  • Task History
  • To-Do List
  • Document Management
  • Messaging or Instant Messaging
  • RSS Feed
  • Social Collaboration Platform
  • Create Budgets
  • Forecast Budgets
  • Manage Expenses
  • Track Burn Rate
  • Track Project Hours
  • Track Staff Hours
  • Email Integration
  • Notification Groups
  • SMS Notifications

Pricing Info

Teamwork Projects Pricing

Free Forever Plan – $0/mo

  • 100 MB file space
  • 2 active projects
  • 5 users maximum
  • Basic project management
  • Color themes
  • Limited task boards
  • Subtasks

Pro Plan – $11.25/user/mo (billed monthly) or $9/user/mo (billed annually)

Everything in Free Plan, plus:

  • 100 GB file space
  • 20+ integrations
  • 5 users minimum
  • Up to 100 users
  • Custom domain
  • Instant file editing
  • Project portfolio
  • Task boards
  • Unlimited projects
  • Webhooks

Enterprise Plan – billed annually, contact the vendor for a quote

Everything in Pro Plan, plus:

  • 500GB+ file space
  • Corporate account manager
  • Enterprise API
  • Enterprise class security
  • Extra branding control
  • HIPPA compliance
  • IP address lockdown
  • Passport policies
  • Premium support
  • Single sign-on
  • Training & help getting started
  • Two-factor authentication
  • Unlimited users & projects

Teamwork Desk Pricing

Basic Plan – $5/agent/mo (billed annually) or $7/ agent monthly

  • Pay per agent – fixed cost
  • Access, embeddable contact form
  • Smart inboxes
  • Unlimited agents
  • Unlimited inboxes

Pro Plan – $20/agent/mo (billed annually) or $30/agent monthly

  • Access, embeddable contact form
  • Add unlimited part-time agents
  • Automated triggers
  • Customer portal
  • Reporting
  • Smart inboxes
  • Time tracking
  • Unlimited inboxes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Disney, Forbes, PayPal, Lenovo, Vevo, Honda

Integrations

Teamwork supports integrations with the following business systems and applications:

  • FreshBooks
  • DropBox
  • Google Drive
  • Xero
  • Gmail
  • Zendesk
  • Calendar Sync
  • StickynotesPM
  • Box
  • Time Doctor
  • Taco
  • TrackDucj
  • NiftyQuoter
  • iDoneThis
  • Blinksale
  • SupportBee
  • TimeCamp
  • Intuit Quickbooks
  • Harvest
  • Outlook
  • InVision
  • OneDrive
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Teamwork Projects is practical software that gets you organized so that you can reduce unnecessary meetings and simply get things done.

Company Email

support@teamwork.com

Contact No.

Company's Address

Teamwork.com North Point House,
North Point Business Centre,
Blackpool,
Cork,
Ireland

In the event you continue having doubts about which service will be best for your company it might be a sound idea to check out each service’s social metrics. Such metrics are usually a way to see how popular every software is and how big is its online presence. For example, in case of Facebook Salesforce Field Service Lightning has 702381 likes on their official profile while Teamwork profile is liked by 14471 users.

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