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Compare Salesforce Field Service Lightning vs SupaTOOLS

What is better Salesforce Field Service Lightning or SupaTOOLS? If you’re getting a tough time picking the right Project Management Software product for your company, try to do a comparison of the available software and see which solution offers more benefits. For instance, here you can assess Salesforce Field Service Lightning (overall score: 9.4; user rating: 100%) vs. SupaTOOLS (overall score: 7.3; user rating: 100%) for their overall performance.

It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget. Having a clear table to compare their features will significantly boost the possibility of obtaining the best product for your company. Look closely at other factors of the software for example ease-of-use, adaptability, scalability, and pricing terms.

We know that not all people have the time to examine a large number of different solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Field Service Management Software - FSM category are: Salesforce Field Service Lightning, Jobber, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Incident Management
  • Multi-tenancy
  • Change Management
  • CMDB Foundation
  • Knowledgebase
  • ITIL Compatible
  • Configuration Management
  • Active Directory integration
  • Discovery integration
  • Rapid deployment
  • Fully Customizable
  • E-mail ticketing
  • Task workflow
  • Integration APIs
  • Mobile enabled
  • Impact Analysis Tools
  • Cloud or On-premise
  • Spreadsheet Imports
  • Request Fulfillment
  • Custom Reporting

Pricing Info

Pricing available by quote only. Contact SupaTools directly for pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CNA National, Singapore American School, The Gazette Company

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An IT service management software composed of 4 modules that can be implemented together to provide a powerful, fully integrated platform.

Company Email

Contact No.

Company's Address

Ponsonby
Auckland 1144
New Zealand

You don’t want exclusively a broad array of functionalities and scalable pricing packages from a well-known Project Management Software. Almost as important as core features is a quality customer support. You want to ensure that in a situation where you have any questions about Salesforce Field Service Lightning or SupaTOOLS, or you face some problems, or perhaps you’ll need to ask for a specific revision or functionality useful to your business you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are available. What is more, it’s a major asset if you are able to profit from personal training or at least an FAQ you can use.

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