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Compare Salesforce Field Service Lightning vs SmartQ

What is better Salesforce Field Service Lightning or SmartQ? Examining products to get the best Project Management Software need not be hard. On our review platform, we enable you to match Salesforce Field Service Lightning and SmartQ and right away evaluate their unique elements. We allow you to take a look at their features, supported devices, customer support, costs, terms, plus more.

It's also possible to examine their overall score (9.4 for Salesforce Field Service Lightning vs. 7.4 for SmartQ) and overall customer satisfaction level (100% for Salesforce Field Service Lightning vs. 98% for SmartQ). Take your time and review your top alternatives and find out which one is right for your company. You should also consider the software vendor’s business viability; can they be relied upon and will they still be operating a few years from now?

We realize that not all companies have enough time to scrutinize a wide range of various products, so we came up with a list of recommendations that you may find useful. Our top choices for the Field Service Management Software - FSM category are: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Board View, List View, and Ticket View
  • Customize project roles
  • Customize your ticket fields
  • Customize your workflow
  • Email notifications and private notes
  • Export tickets to Excel and CSV
  • External access for non-registered users
  • iPhone and iPad apps
  • Project performance report
  • Share notes and files
  • Threaded discussions and file attachments
  • Ticket form designer
  • Tickets by email or form
  • Track tasks, issues, and tickets
  • Unified notes and files area across all the tickets

Pricing Info

SmartQ offers two plans and a 30-day free trial.

Basic: $5 user/month

  • Unlimited project boards
  • 5GB x users storage
  • Email notifications
  • 256-bit SSL encryption
  • Reports

Pro: $8 user/month

  • Unlimited project boards
  • 1GB x users storage
  • Email notifications
  • 256-bit SSL encryption
  • Reports
  • Custom ticket fields

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Not available

Integrations

SmartQ can import data from 5pm (www.5pmweb.com) or any CSV file. It also has a GApps version. The company is currently working to add integration with Google Drive, Dropbox, and OneBox.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SmartQ is an agile project management tool built around a visual task board. It allows you to easily distribute work and collaborate with your team online.

Company Email

support@getsmartQ.com

Contact No.

Company's Address

Disarea LLC, P.O. Box 488, Wake Forest, NC 27588, USA

All the data, details and statistics that we presented in this comparison were taken from official vendor sites, advertising materials available online, real-life experience from real clients as well as our personal everyday use of each product by a professional reviewer. We pay a lot of attention to comprehensively examine each product, as a result we not only study it on our own, but we also compare our observations with views of other users from the B2B community.

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