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Compare Salesforce Field Service Lightning vs Smarter Time

What is better Salesforce Field Service Lightning or Smarter Time? Getting the best Project Management Software for your business is crucial to increasing your company’s effectiveness. In our platform, it's easy to assess different solutions to see which one is the appropriate software for your requirements. Here you can match Salesforce Field Service Lightning vs. Smarter Time and look at their overall scores (9.4 vs. 8.0, respectively) and user satisfaction rating (100% vs. 99%, respectively).

It's also possible to look at the specifics of rates, terms and conditions, plans, services, tools, and more, and find out which software offers more benefits for your business. In general, go for the business software that lets you to add/remove features and price terms to match your business growth or lack of it.

We realize that not all businesses have the time to try out a wide range of various solutions, so we prepared a list of suggestions that you may find useful. Our top choices for the Field Service Management Software - FSM category are: Salesforce Field Service Lightning, ProntoForms, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automatic time tracking of all activities
  • Comprehensive minute-level time log
  • Detailed habit learning
  • Precise place and room detection
  • Movements and physical activity recording
  • Google calendar integration
  • Phone app usage
  • Time spent on computer
  • Thorough analytics
  • Weekly reports
  • Goals
  • Map view
  • Detailed computer usage
  • Detailed analytics at activity level
  • Custom category and activity classification
  • Data save and restore
  • Privacy lockdown option

Pricing Info

Smarter Time’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

 

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A service aimed at optimizing your time. It guesses your activities using your location, how you move, what you do on your phone and computer, and it learns from your history.

Company Email

hello@smartertime.com

Company's Address

Smarter Time SAS
18 Rue Taylor
75010 Paris
France

Almost as essential as functionalities and client support quality are pricing plans given by Salesforce Field Service Lightning and Smarter Time. While pricing should not be the sole aspect it’s without a doubt an important thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your team expands. You should be certain you don’t opt for pricing plans that include complex tools that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can often count on discounts. You should also give a chance to a free trial or demo of each product to spend at least some time using it. It’s a valuable experience that doesn’t require you to pay any money and offers a practical overview of what it feels like to work with Salesforce Field Service Lightning and Smarter Time.

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