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Compare Salesforce Field Service Lightning vs ServiceTrade

What is better Salesforce Field Service Lightning or ServiceTrade? To successfully acquire the most efficient and productive Project Management Software for your business, you need to compare products available on the market. For instance, here you may match Salesforce Field Service Lightning’s overall score of 9.4 against ServiceTrade’s score of 8.0. You may also examine their general user satisfaction: Salesforce Field Service Lightning (100%) vs. ServiceTrade (100%).

Furthermore, you can compare their strengths and weaknesses feature by feature, including their contract conditions and costs. By comparing products you are more likely to select the right software for your needs. Of course you must understand your specific needs to realize which solution meets those needs.

People who want to save some time or could use a Field Service Management Software - FSM advice from our team might want to take a look at these top choices for the current year: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Online Quote Approval
  • Estimate Builder
  • Assign Quote Followup
  • Track Recurring Work
  • Smart Mapping
  • Categorize and Prioritize Tasks
  • Record Access
  • View Tech Progress
  • Schedule Adjustment
  • Comment Tracker
  • Access Customer Info
  • Update Office Instantly
  • Capture Rich Records
  • Accurate Invoicing
  • Eliminate Double Data Entry

Pricing Info

Self Starter Plan – Free

  • Send unlimited quotes
  • Up to 20 jobs per month
  • Support documentation

Team Plan – $19/month per technician (billed monthly)

  • All Self Starter plan features
  • Unlimited jobs
  • Email support

Company Plan – $59/month per technician (billed annually)

  • All Team plan features
  • QuickBooks integration
  • Electronic paperwork
  • Invoice item library
  • Service templates
  • Subcontracting
  • Phone support 9am-5pm ET
  • Consulting and training available

Enterprise Plan – $89/month per technician (billed annually)

  • Minimum of 10 technicians
  • All Company plan features
  • Service Review platform available
  • Customer pricing contracts
  • Intacct
  • FacilitySource
  • Zapier
  • Custom integration support
  • Premium support 24 x 7
  • Consulting and training available

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Team 360 Services, Blue Hat Mechanical, Southern Outdoor Restoration

Integrations

ServiceTrade integrates with the following business systems and applications:

  • QuickBooks
  • Sage
  • NetSuite
  • ComputerEase
  • Microsoft Dynamics
  • Intacct
  • FacilitySource
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ServiceTrade is a SaaS platform that offers basic and premium customer service applications to commercial service contractors.

Company Email

hello@servicetrade.com

Contact No.

Company's Address

4601 Creekstone Dr #260,
Durham, NC 27703,
United States

The solutions examined on this page are only a sliver of our complete Project Management Software category and you should take into account that there may be more reliable services available. If you would like to make sure you make the best possible choice for your team we strongly encourage you to compare more solutions first. You may also want to study our top 10 Project Management Software ranking to learn which services are at the moment the highest-rated ones and leaders in the market.

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