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Compare Salesforce Field Service Lightning vs ServiceBridge

What is better Salesforce Field Service Lightning or ServiceBridge? Today’s companies want the top Project Management Software product to stay competitive. On this page we help you with choosing the right solution, by allowing you to evaluate Salesforce Field Service Lightning and ServiceBridge down to the very details of their individual functions.

You may as well make use of our total scoring values, which rate the software overall quality and performance. Salesforce Field Service Lightning got a 9.4 score, while ServiceBridge has a score of 8.0. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Field Service Lightning) against 100% (ServiceBridge). Bear in mind to choose the solution that best matches your top issues, not the application with a lot of features.

Users who don't have much time or want a Field Service Management Software - FSM recommendation from our team may want to take a look at these top choices for the current year: ProntoForms, Salesforce Field Service Lightning, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Android and iOS apps
  • GPS field tracking
  • Real-time Job scheduling and dispatching
  • Customer records
  • Job history tracking
  • Billing and digital invoices
  • Central cloud-based database
  • Field-based quotes
  • Document conversion (Paper to digital)
  • Customer portal
  • Unlimited cloud storage
  • Photo attachment
  • Signature collection
  • Route optimization
  • New work order creation from field
  • PDF conversion
  • Office equipment warranty tracking
  • Service contracts tracking
  • Bar codes
  • Online and Offline working

Pricing Info

ServiceBridge offers two enterprise pricing options: a flat plan for teams up to 10 users, and a quote-based plan for larger teams and businesses. Give the details a look, and select the best option for your business:

Flat pricing for less than ten users – $50/user/month

  • Includes all features
  • Initial account setup
  • Unlimited support via email and phone
  • Unlimited cloud storage space
  • Custom reports
  • Android and iOS apps

10+ teams – By quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Critter Control, Protec Petroleum, Robertson Pools

Integrations

At the moment, ServiceBridge offers a streamlined integration with QuickBooks.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field Service Management Platform for multi-location businesses featuring centralized cloud storage, native iOS, Android apps, and real-time tracking.

Company Email

sales@servicebridge.com

Contact No.

Company's Address

343 W Erie St., Suite 600
Chicago, IL 60654
USA

The software examined on this page are merely a small part of our complete Project Management Software category and you should take into account that there could be more reliable services available. If you want to guarantee you make the optimal decision for your team we definitely suggest that you analyze more software first. It may also be a good idea to study our top 10 Project Management Software ranking to find out which apps are currently the highest-ranking ones and leaders in the market.

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