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Compare Salesforce Field Service Lightning vs Redbooth

What is better Salesforce Field Service Lightning or Redbooth? Various businesses want different types of Project Management Software. To learn which solution meets your needs, think about evaluating various solutions feature by feature an taking into consideration their conditions and pricing. Similarly, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.

The results are: Salesforce Field Service Lightning (9.4) vs. Redbooth (8.5) for overall quality and efficiency; Salesforce Field Service Lightning (100%) vs. Redbooth (96%) for user satisfaction rating. Analyze their strong and weak points and see which software is a better choice for your company. One simple but effective tactic is to write the strengths and weaknesses of both applications next to each other and see which solution is better.

Our team put a lot of effort to prepare reviews of all popular Field Service Management Software - FSM solutions available on the market, but among all the ones we reviewed these three caught our special attention: Salesforce Field Service Lightning, ProntoForms, Jobber.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Kanban Boards
  • Transparent Tasks Layout
  • Dashboards
  • Visual Project Tracking
  • In-depth Productivity Reports
  • HD Video Conferences

Pricing Info

Redbooth has three levels of enterprise pricing that you can pay for annually or monthly. If you want to try out the app first, a free 14-day trial is available.

Pro – $12.00/user/month or $9.00/user/month/annual billing

  • Unlimited Workspaces
  • Time Tracking
  • HD Video Calls

Business – $18.75/user/month or $15.00/user/month/annual billing

  • All Pro Features
  • Resource Management
  • Advanced Subtasks
  • Redbooth Predict

Enterprise – request pricing information

  • All Business Features
  • Multi-organization Support
  • Success Manager
  • Volume Discounts

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Al Jazeera, Deutsche Telekom, Harvard University

Integrations

Redbooth has APIs that you can use to customize the solution. Apart from that, it has pre-configured integrations with a vast array of third-party solutions. The following are only a few examples:

  • Box
  • Zapier
  • WebEx Teams
  • Evernote
  • Okta
  • TestLodge

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A flexible team management solution that eases communication for faster project conclusions with proprietary AI technology.

Company Email

info@redbooth.com

Contact No.

Company's Address

Redbooth, Inc.
95 3rd Street, Suite 231
San Francisco, CA 94103
USA

Every time you compare various Project Management Software products you shouldn’t only look at their list of features and available pricing packages. Consider that the product must be meeting your requirements and company so the more flexible their offer the better. Find our which platforms are supported by Salesforce Field Service Lightning and Redbooth and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a deal breaker for many businesses.

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